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downgrading from 19.1.3 to 19.1.2 deletes all presets preferences etc

Contributor ,
Apr 14, 2018 Apr 14, 2018

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Dear ADOBE,

Why does going into creative cloud and clicking other versions and choosing 19.1.2 overwrite all settings and preferences and put Photoshop back to default?  I have lost everything now with no backups available.

This is unbelievable.

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Adobe
Community Expert ,
Apr 14, 2018 Apr 14, 2018

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You should find the relevant files are still there.  I don't know how it works with Macs, but with Windows you will need to make Hidden Files and Folders viewable.

Photoshop CS6 preference file functions, names, locations

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Contributor ,
Apr 15, 2018 Apr 15, 2018

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they arent anywhere

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