Can't draw with my surface pen

[polinap2705]

When I try to draw in Photoshop with my surface pen or wacom pan, it scrolls the window instead of drawing. So it is impossible to work with illustrations. I didn't change anything in settings. Does somebody know something about this problem?

[davescm]

Please search before posting. This has been answered many times in the last few days.

The latest Microsoft Windows update (KB4093112)  has caused an issue with tablets and Photoshop.

You can either - undo the update

or

Do the following  :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the  tablet properties and uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

or

There is a third option if the above does not work on your tablet. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop and most tablets the PSUserConfig method works.

https://support.microsoft.com/en-ca/help/4093112/windows-10-update-kb4093112

Dave

[polinap2705]

Thank you so much!

[jenniferlynn2011 · Accepted solution]

Here's the 2 second fix put out by microsoft

Unexpected panning or scrolling in some apps with pen after applying - Microsoft Community