Any better ideas on the PNG issue?

[simi1997]

Previously I had some issues with PNG files (probably due to bugs in the software).

My project appeared like this:

I solved the problem by exporting this as a XML file, then import this file to a previous version of PP and it works fine for me!

Good point is that it works! And basically the sequence remains the same, you don't have to do everything over again.

However, the down point of this method is all my effects, masks and frame holds are gone and I gotta fix them manually.

Also, 2 video tracks of mine disappeared (while they still appeared in the original PP file), I just don't know why 😕

Any better ideas that work?

P/s: The the newest version of PP is on my Mac and I used my Window PC with an earlier version to tackle the problem.

[Vidya Sagar]

Hi simi1997,

Sorry for the inconvenience. Please check this thread for workarounds suggested by users: PNG with Alpha Workarounds

Thanks,

Vidya

[R Neil Haugen]

And past that thread, they've said they're hoping for a bug-fix release soon. So ... we hope "soon" is, well, soon! 

Neil

[lynnp77030176]

This is killing me! They better fix it ASAP!!!

[Waldorf & Statler]

The ADOBE Managment, talk on the NAB over so many new feature.

I think the ADOBE Manager don't understand, that there product is so buggy!

[R Neil Haugen]

There are some definite bugs with this release, no question. The PNG/alpha issue ... yea. Some other oddities also. But as someone who's been active here for over five years, and a bunch of release cycles, there are far fewer main common issues than most previous releases. So to me, there's been some progress.

But oh, there's still a few doozies, and if they hit you (and I've been there also!) ... it's massive.

Neil

[GKnight001]

I was able to work around this issue by importing my PNGs into a Photoshop file and creating a corresponding layer for each PNG. Then I imported the PSD into Premiere and didn't have any issues.

[simi1997]

Idk if it's my setting or anything else but my PP cannot read PSD files.

[Carlos Ziade]

Try going with your png file to after effects and export it from there or snapshot as png for now until the bug is fixed

[foxy_bär]

We have a lot of PNG Files in our Sequenze,

so it's a lot of work to change to PSD or other Formats.

[Carlos Ziade]

are you applying the 'Transform' effect to your PNGs ?

if so, turn off 'use composition shutter angle' in the transform properties

and check if that works

[Richard van den Boogaard]

If you create a script with the actions panel in Ps (hit record and then do the steps manually, save the action and repeat it for each file) then changing PNGs to PSDs is a matter of minutes.

Hope this helps.

[masku2000]

Check out today's release of Premiere Pro 12.1.1 and let us know if you are still seeing problems with PNGs.

[Waldorf & Statler]

Hi together,

PNG is now 2h running.

But know our artist want render the sequenze

there come a error

The Machine is a MACpro 2012 with a Nvidia Quadro 4000 GPU.

[Carlos Ziade]

Try to delete all previous preview files and auto save, clean media cache

[Waldorf & Statler]

ADOBE & Cuda

mmmmm we think,

GPU power is not the way from ADOBE,

so we change the render engine,

and it's run.

PS.: Before we make this we delete all Chaches and prevs

[Vinay Dwivedi · Accepted solution]

Hi,

The patch has been released and live now.

Bug fixes in Premiere Pro versions 12.1 and 12.1.1

//Vinay

[Vidya Sagar]

Hi All,

Please update to the latest version(12.1.1) and let us know the issue status.

Thanks,

Vidya

[Fizzlefest]

How do I update?  When I check for updates in the CC app, it does not show the 12.1.1 update for PPro.  Is there a way to force it?

-Craig

[R Neil Haugen]

Probably sign out of the CC app, reboot, and sign in if it doesn't auto-sign in.

Neil

[CraigAltice]

Thanks for the tip, but it didn't work.  I think the problem is because it's an enterprise install.  I have a feeling our accounts are locked out of upgrades without my company's consent.  In touch with my IT dept. 

-Craig

[R Neil Haugen]

Ahh ... yea, gotta go through the layers then.

Neil

[Ivo Cimmino]

The new release fixed the problem for me.