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ERROR USING PNG FILES

New Here ,
Apr 17, 2018 Apr 17, 2018

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Hi!

I´m having a lot of problems when using png files on my premiere projects.

I´ve been using this workflow since years and never had this kind of problems.

Just know with the last version of MacOS and Premiere this started to happen.

And I really can´t solve it... Its happening in all my computers.

Does anyone had this problem?

Thank you

(Image in attach)

Screen Shot 2018-04-17 at 19.08.27.png

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correct answers 1 Correct answer

May 07, 2018 May 07, 2018

Hi BOLD CS,

Are you still seeing this issue after the Premiere Pro 12.1.1 update: Bug fixes in Premiere Pro versions 12.1 and 12.1.1

Let us know.

Thanks,

Rameez

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Adobe Employee ,
Apr 17, 2018 Apr 17, 2018

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Moving to Premiere Pro CC

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New Here ,
Apr 17, 2018 Apr 17, 2018

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I´m using premiere pro CC

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Community Expert ,
Apr 17, 2018 Apr 17, 2018

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Look at help about, and report your specific version: 12.1, 12.0.0, 12.0.1?

I assume that you are on 12.1, as this is a known issue. Staff have reported that a fix has been created, and the patch will be coming soon. "Soon" is, however, never defined.

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May 07, 2018 May 07, 2018

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LATEST

Hi BOLD CS,

Are you still seeing this issue after the Premiere Pro 12.1.1 update: Bug fixes in Premiere Pro versions 12.1 and 12.1.1

Let us know.

Thanks,

Rameez

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