a lot of problems import eps, png (archives transparency)

[ricardof79773312]

HI, recently Premiere have a lot of problems when I work with transparency archives 😕 glitch problems, duplicate archives, etc. etc. please give me a solution.

[R Neil Haugen]

Give specific problems, you can get answers. Give an implication of a series of things that may or may not have any connection, well ... none of your peer users here are omniscient. We can't guess. So ... you have to give us information.

Neil

[SAFEHARBOR11]

The latest release of Premiere Pro CC has known issues with PNG files and Adobe is working on a solution. That is likely what the issue is.

Thanks

Jeff

[ricardof79773312]

a lot of problems and wasted time trying fix this 😕 its very difficult work with many errors in premiere...

[ricardof79773312]

for example, in this image, its only one image, and here mix a 4 images with reflections and color add.

[ricardof79773312]

another problem...

[R Neil Haugen]

Safeharbor11 is correct, there's a known issue and we're all awaiting the patch to fix it for png's with alpha channels.

Noting the number of png files on the sequence, seeing that text displayed over a Media Pending screen, is the pending media png ... or other? As this might be just the png issue, or could be something else. Which something else might be easily solvable.

Neil

[ricardof79773312]

is not a problem of Media Pending. Is there the layer, when it gets on top, the error appear. it's part of the same mistake. The problem keep on all transparency archives (png, eps, tiff).

Thanks.

[R Neil Haugen]

Then it's not actually 'another' problem ... it's the same png/alpha issue. Which is annoying, to be polite on a public forum.

Neil

[Vinay Dwivedi · Accepted solution]

Hi,

The patch has been released and live now. This patch includes bug fix related to PNG's and crash.

Bug fixes in Premiere Pro versions 12.1 and 12.1.1

//Vinay

[R Neil Haugen]

Thanks, Vinay!

[ricardof79773312]

Thanks for help!