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LR 7.3 Crop tool bug-previous photo remains on screen for a second before new photo

Community Beginner ,
Apr 19, 2018 Apr 19, 2018

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Hi

Has anyone else noticed with the new version, when you select the crop tool (or the shortcut, "R"), you get the last photo you cropped on the screen for a moment before the current photo you want to crop is displayed. This did not happen before. Does anyone have a link to a relevant Adobe contact I can report this to?

Thanks!

Mike P

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correct answers 1 Correct answer

LEGEND , Apr 19, 2018 Apr 19, 2018

Does anyone have a link to a relevant Adobe contact I can report this to?

Please add details of your issue to this bug report in the official Adobe feedback forum, where Adobe wants all bug reports posted: Lightroom Classic 7.3: Crop tool showing last image (GPU on) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug is fixed.

As Sahil indicated, a temporar

...

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Adobe Employee ,
Apr 19, 2018 Apr 19, 2018

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Hi Mike,

As the crop tool is not working properly, could you please try deselecting "Use Graphics Processor" located under Lightroom's Preferences > Performance, then relaunch Lightroom and let us know if it helps?

Regards,
Sahil

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Community Beginner ,
Apr 20, 2018 Apr 20, 2018

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i specifically bought this 15-inch MacBookPro for the dedicated GPU for Lightroom! I am not inclined to disable it for this bug. Hopefully it will be corrected as will the other GPU-related bugs I’ve been reading about.

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LEGEND ,
Apr 19, 2018 Apr 19, 2018

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Does anyone have a link to a relevant Adobe contact I can report this to?

Please add details of your issue to this bug report in the official Adobe feedback forum, where Adobe wants all bug reports posted: Lightroom Classic 7.3: Crop tool showing last image (GPU on) | Photoshop Family Customer Community . Be sure to click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug is fixed.

As Sahil indicated, a temporary workaround that has worked for some others posting in that bug report is to disable the graphics processor.

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Community Beginner ,
Apr 19, 2018 Apr 19, 2018

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ok, thanks guys, reported.
mike

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Explorer ,
Apr 30, 2018 Apr 30, 2018

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This isn't a new bug. I also had it in Lightroom 6. When I upgraded to CC Classic I checked all my settings and had forgotten why I had disabled my graphics processor. So I switched it back on. Then I realized that it was because of this bug. No excuse for this to not have be resolved ages ago.

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