Tools drag canvas vertical and horizontal

[ophelia.hed]

Hello.

When I opened Photoshop today I noticed something peculiar. Whenever I try to draw with the brush tool it drags the whole canvas vertical and horizontal. This happens with every tool I try to use and it doesn't matter if I restart the computer this problem comes back.

When I open Photoshop it seems fine in the beginning but after I zoom in this problem arises.

Everything was fine yesterday so I don't understand what has happened.

The paint wont come out unless I hold the pen down on the Cintiq for at least 20 seconds and it's very slow.

And yes I have Photoshop CC updated, my Nvidia driver is updated and my Cintiq 13HD is as well.

Please help I'm getting desperate. I have so much work to do and I need it to work. Please please help.

[ObeyMyBrain]

Microsoft put out a security update that broke window ink in photoshop. Uninstalling the update seems to fix it. If you are able to delay updating for a month, do that but not everyone can so it will reinstall the update the next time you reboot so you may need to do it again.

It seems to be the cumulative security update KB4093112 that's the problem. Others are saying there is a patch with wintab and disabling windows ink in the wacom driver but others say it messes up pen pressure.

[davescm]

Hi

The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

You can either - undo the update

or

Do the following (recommended) :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the Wacom tablet properties and for Photoshop under Mapping  uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10/

Dave

[BryceAndrew3153]

Hello, Dave.

After I click on my username, I see no AppData file for Photoshop.

[davescm]

You need to check "Show Hidden items" in the File Explorer view menu

Dave

[BryceAndrew3153]

Currently having the same issue. If this isn't resolved by next month, I'm gonna cancel my subscription and turn to Corel Painter instead. Not as many features, but at least I can get my work done.

[ophelia.hed]

Thank you so much! This worked for me.

[PECourtejoie · Accepted solution]

Hello! Here is the fix recommended by Adobe: Cannot paint with stylus when zoomed in on image | Windows 10