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Strange pixels when exporting transparent images

New Here ,
Apr 25, 2018 Apr 25, 2018

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Hello everyone. I have been trying to find a solution for this issue for several hours, but haven't found anything yet. Maybe it's because I am not sure of how to look for the problem.

I have been trying to export a series of files to pdf. Some of them contain linked .psd files which have transparencies. But whenever I export them, strange pixels appear to the right side of the images, like this:

pixels2.pngpixels1.png

I have tried several things to fix this, none of which actually worked. I tried merging the layers in Photoshop and even changing the files to .jpg with white background with no results.

I created a new document and inserted the images. They exported fine at large sizes, but when reduced, the same thing would happen.

The only solution I could find was: 1) to reduce the original image size to the size I wanted to export to. And 2) Use the PDF/X-4 default settings. Then the images exported correctly. But when I tried to use the same PDF/X-4 settings but downsampling the images, the problem appeared again.

I am using version InDesign CC (13.0)

Does anyone have any idea of what this could be? Thanks a lot in advance.

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correct answers 1 Correct answer

Community Expert , Apr 25, 2018 Apr 25, 2018

Your scale transform is so radical the down sample is picking up the edge of the canvas—the black die is scaled to less than 1% and has an effective resolution of 8949ppi! The PDF you provided has been downsampled to 120ppi. If I open the image and increase the canvas so there is more space the artifact goes away.

Screen Shot 28.png

Screen Shot 30.png

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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Without knowing anything about the images, other than currently being PSD files...

It looks like a miter problem with vector images that was cropped off.

David Creamer: Community Expert (ACI and ACE 1995-2023)

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Thanks for your reply. What would be important to know about the images? I'd like to provide any information necessary... I reckon (but I am not 100% sure) that they were png files before being saved as psd. They were never vector images. Could that be the problem?

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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Can you package and Dropbox the ID page and placed images?

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Sure. Here is the link

Thanks for your help in advance.

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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Your scale transform is so radical the down sample is picking up the edge of the canvas—the black die is scaled to less than 1% and has an effective resolution of 8949ppi! The PDF you provided has been downsampled to 120ppi. If I open the image and increase the canvas so there is more space the artifact goes away.

Screen Shot 28.png

Screen Shot 30.png

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New Here ,
Apr 25, 2018 Apr 25, 2018

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Thank you very much for your help, I hadn't noticed how big the images were.

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