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[Locked] I can not work | Kann nicht arbeiten | Peux pas travailler

Participant ,
Apr 25, 2018 Apr 25, 2018

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Ich kann ohne Internet nicht mehr arbeiten, cc will dass ich mich einlogge !?

Hilfe bitte !

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Je ne peux pas travailler sans internet, cc veut que je me connecte!?

Besoin d'aide s'il vous plait!

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I can not work without internet, cc wants me to log in !?

Help please !

Discussion locked because double posting

Please use this posting for further discussion Kann ohne Internet nicht arbeiten | Adobe CC

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correct answers 1 Correct answer

Community Expert , Apr 26, 2018 Apr 26, 2018

I'm not Adobe, I'm a normal user as you.

Please contact the Adobe support. Possible they can help.

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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You have to login with your AdobeID from time to time to verify that the subscription is valid.

Please explain exactly what's you problem

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Participant ,
Apr 25, 2018 Apr 25, 2018

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@Axel Matt,

Seit gestern ist es aber unmöglich ohne anmeldung zu arbeiten (gemäss Bild) bitte um Hilfe !

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Depuis hier, il est impossible de travailler sans connection (selon image) s'il vous plaît j'ai besoin de votre aide!

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Since yesterday it is impossible to work without registration (according to picture) please help!

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connexion-adobe.PNG

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Participant ,
Apr 25, 2018 Apr 25, 2018

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The problem may exist since the windows update to:

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Das Problem besteht, seit das Windows Update auf:

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Le Problem existe eventuellement depuis la mise à jour windows vers:

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https://support.microsoft.com/fr-fr/help/4093105/windows-10-update-kb4093105

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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Take a look here:

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

Have you tried to deinstall the appropriate Windows - Update?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Participant ,
Apr 25, 2018 Apr 25, 2018

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Hat alles nichts gebracht, Neuinstallation, usw. Windows update rückgängig habe ich nicht versucht und will ich nicht.

Adobe, bitte bringt eine Lösung ! Danke im Voraus

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N'a rien apporté, réinstaller, etc. Je ne vais sûrement pas déinstaller les mises à jours de Windows.

Adobe, s'il vous plaît apporter une solution pour ce problème! Merci d'avance

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Did not bring anything, reinstall, etc. Windows update undone I did not try and I do not want.

Adobe, please bring a solution! thank you in advance

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Participant ,
Apr 26, 2018 Apr 26, 2018

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Problem ist immer noch vorhanden

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Le problème est toujours présent

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Problem is still there

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Community Expert ,
Apr 26, 2018 Apr 26, 2018

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I'm not Adobe, I'm a normal user as you.

Please contact the Adobe support. Possible they can help.

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Participant ,
Apr 27, 2018 Apr 27, 2018

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Thanks Axel Matt, I was aware that you do not work for Adobe. 

Yesterday I followed your advice and contacted the chat support and had a nice supporter where the problem has long looked in addition to adobe screencast. But he too could not solve the problem.

Finally, the supporter told me that it is normal for me to log in to use my subscription. I do not understand anything anymore, I have a year subscription CC with all the apps.

So I hope to continue to help, I can not work without internet connection at the moment.

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