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Quickbooks

New Here ,
Aug 30, 2013 Aug 30, 2013

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I work for a non-profit organization.  I do their accounting.  We use quickbooks. 

I recently got a new computer, and I am trying to install quickbooks into my new computer.  It gives me an error box, and requesting me to install "Flash Player 7" first.  But I can't seem to find it to download it. 

If I don't install it quick, I will get really behind in my work, and even disciplined!  Will someone please help!

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LEGEND ,
Aug 30, 2013 Aug 30, 2013

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Flash Player 7 is a minimum requirement for QB to install. NOT the ONLY version it will work with. I worked for Intuit for three years, and did QB support for about eight months. I know this to be true. You can install Flash Player 11 and QB will install.

If you NEED, Flash Player 7 is in a zip file here Flash Player 7

but install the latest first, and QB should install with in in place:

Download the Adobe Flash Player installer directly by clicking one of the following links.

Flash Player for ActiveX (Internet Explorer)

Flash Player Plug-in (All other browsers)

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New Here ,
Aug 30, 2013 Aug 30, 2013

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Ok, I followed your instructions.  I installed Flash Player 11.  Then I restarted my computer. 

and I'm still having the same problem.

*Please note, that this is another computer.  I tried it on 2.  I thought maybe it might be the computer...

Valerie Ibarra

[personal info removed by moderator]

The best way to make your

dreams come true is to wake up!

(Hardwork)

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LEGEND ,
Aug 30, 2013 Aug 30, 2013

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Uninstall 11, and Use the link provided to download and install FP 7, Install QB and THEN update to 11

FWIW, I installed FP 11 and THEN QB 2009 on my brother's office system three months ago with no problems.

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New Here ,
Aug 30, 2013 Aug 30, 2013

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Is there anyway you can take over my screen and help me.  I'm assuming I'm doing something wrong, because I got the same error again. )':

Valerie Ibarra

Alcance Victoria Santa Ana

[personal info removed by moderator]

The best way to make your

dreams come true is to wake up!

(Hardwork)

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LEGEND ,
Aug 30, 2013 Aug 30, 2013

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Not possible. Sorry

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New Here ,
Aug 30, 2013 Aug 30, 2013

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Ok.  thanks for trying to help me..

[private data removed]

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LEGEND ,
Aug 30, 2013 Aug 30, 2013

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Have you tried calling QB support?

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New Here ,
Aug 30, 2013 Aug 30, 2013

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I got a negative person, that only  tried one thing...

[private data removed]

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LEGEND ,
Aug 30, 2013 Aug 30, 2013

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This is a public forum; please don't post your telephone numbers in every reply!

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Adobe Employee ,
Apr 27, 2018 Apr 27, 2018

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This generally comes up in the context of running an old version of Quickbooks on Windows 8 or higher.

In this instance, Quickbooks is making some assumptions about how Windows works that no longer hold true.  Because Flash Player is a built-in component of Internet Explorer and Edge on Windows 8 and higher, things work a little differently, and that has an impact on backwards compatibility.

You'll need to either run an older Windows version (Win7), or you'll need to get a fix or a current version of QuickBooks from Intuit.

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Adobe Employee ,
Apr 27, 2018 Apr 27, 2018

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Also, given the age of this thread, I'm going to lock it so that the original posters from 2013 stop getting email updates about it.

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