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Adobe Air will not install

New Here ,
Jan 28, 2015 Jan 28, 2015

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Adobe Air replies with and error message:

Sorry, and error has occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator.

I have run as user and Administrator to no avail.

Most up to date version has been downloaded from Adobe.

Tried to delete any previous versions

No previous version of Adobe Air can be found on the computer.

I want to use an added program in Dreamweaver.

The add-on is XPOSE Gallery Image Manager

How can I install Adobe Air so I can use XPOSE Gallery Image Manager?

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correct answers 1 Correct answer

Community Beginner , Apr 08, 2018 Apr 08, 2018

I finally found something that worked for me (Windows 10).

- After downloading the Adobe Air .exe file, go to its location (usually in your Downloads folder) and right click on it.  Rather than clicking on "Run as Administrator" (which did not work for me), click on "Properties".

- Then go to the "Compatibility" tab.

- At the bottom of the Compatibility tab place a check beside "Run this program as an Administrator".

- Hit the "Apply" button and try running your Adobe Air install again.

Note: After d

...

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Community Expert ,
Jan 28, 2015 Jan 28, 2015

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You may have better luck in the AIR Forums: AIR Installation Issues

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LEGEND ,
Jan 28, 2015 Jan 28, 2015

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You can download the full installer package from here:

<Adobe - Adobe AIR>

It should work.

Good luck.


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New Here ,
Jan 29, 2015 Jan 29, 2015

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Version 16 of Adobe Air was downloaded and install was attempted..

Unfortunate the same error message appeared:

Sorry, an error has occurred while installing Adobe Air. Installation may not be allowed by your administrator. Please contact your administrator.



Just tried Adobe Application Manager BUT

"We encountered the following issues:

Sorry there seems to be a problem with the installation process (Error code: A12E1).

For troubleshooting tips, please visit our support page."

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Community Expert ,
Jan 29, 2015 Jan 29, 2015

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Assuming that your machine is a Mac, this may help http://helpx.adobe.com/air/kb/unable-update-air-mac-os.html

Wappler, the only real Dreamweaver alternative.

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New Here ,
Jan 30, 2015 Jan 30, 2015

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Thank Ben Pleysier but I am PC and not Mac

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New Here ,
Apr 27, 2018 Apr 27, 2018

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LATEST

No its dell

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New Here ,
Feb 03, 2015 Feb 03, 2015

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Computer Technician explored issue:

The Logitech Video driver (LVPrcSrv.exe) is known to cause issues with the installation of the runtime. If the application is loaded, end the process by selecting it from the Windows Task Manager.

here is another users findings, which with my knowledge of adobe products and their painful installs at times, this makes some sense:

Ok I figured out what the issue was, and I must admit I wish this were better documented.  Anyway, here are the details I posted in a Windows 7 forum:

It seems that I needed to run the .exe file with the "-uninstall" parameter once before trying to install again. Even though I had uninstalled through Windows 7 uninstaller, Revo uninstaller, and Microsoft Installer Cleanup, as well as cleaning out the registry thoroughly, it seems it wasn't getting uninstalled.

So, for anyone else with the same problem, try this:

1) Make a shortcut of the Adobe AIR installer executable.
2) Right-click the executable, go to properties, click on the "shortcut" tab.
3) In the "Target" field, add "-uninstall" (minus quotes) to the end of the existing text.
4) Run the file, and Adobe AIR will truly be uninstalled this time.
5) Now run the original installer file to install the program.

check those two things and tell me how it works out

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New Here ,
Feb 03, 2015 Feb 03, 2015

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My reply to Computer Technician:

G:\documents\Adobe\Adobe Air\AdobeAIRInstaller.exe-uninstaller

When clicked to open it only shows Adobe “Soundbooth Scores” folder

May need further on site assistance

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Community Beginner ,
Apr 08, 2018 Apr 08, 2018

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I finally found something that worked for me (Windows 10).

- After downloading the Adobe Air .exe file, go to its location (usually in your Downloads folder) and right click on it.  Rather than clicking on "Run as Administrator" (which did not work for me), click on "Properties".

- Then go to the "Compatibility" tab.

- At the bottom of the Compatibility tab place a check beside "Run this program as an Administrator".

- Hit the "Apply" button and try running your Adobe Air install again.

Note: After doing this, I had to do the same steps for the program that I was initially trying to install that required Adobe Air as a pre-requisite.

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