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Udpate to 12.1.1 in High Sierra messes up video display

Participant ,
Apr 27, 2018 Apr 27, 2018

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I updated to 12.1.1 and my footage has gone cuckoo. Here's a raw clip from the hard drive:  I cleaned out cache. I unlinked and relinked media. Thoughts? Or do we need to wait for 12.1.2 to fix this? Thanks in advance.

31166553.jpg

And what it now looks like in Premiere:

31282800.jpg

And this is what the Launch Window looks like:

31277517.jpg

I tried resizing to frame. I cleaned out cache. I unlinked and relinked media. Thoughts? Or do we need to wait for 12.1.2 to fix this?

Thanks in advance.

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

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You need to go direct to the vendor of your video card (ATI or NVidia or ???) to find out if there is a new device driver to go with that new version of the operating system

And a note for the future... do not update program or operating system in the middle of a project

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Participant ,
Apr 27, 2018 Apr 27, 2018

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I've already updated to the latest Nvidia driver. I opened the project on my Windows 10 system (same GPU, same Premiere version), and it looks fine. I haven't tried reinstalling Premiere yet.

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Participant ,
May 03, 2018 May 03, 2018

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Soooo, nothing?

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LEGEND ,
May 03, 2018 May 03, 2018

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Do you have your monitor set for other than 100% scaling?

Neil

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