• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't Install Lightroom CC Classic on Mac

New Here ,
Feb 15, 2018 Feb 15, 2018

Copy link to clipboard

Copied

Hi,

My Lightroom was freezing so I tried to update it using creative cloud app. When I clicked on update nothing happened.

After this I decided to uninstall Lightroom CC Classic and install it again. The uninstall process was fine but now, when I click on Install using Creative Cloud App, nothing happens again.

Any ideas?

Views

3.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 15, 2018 Feb 15, 2018

Copy link to clipboard

Copied

What is your operating system version number (I want the number and not words like "current" or "up-to-date")?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 15, 2018 Feb 15, 2018

Copy link to clipboard

Copied

It's 10.13.3.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 15, 2018 Feb 15, 2018

Copy link to clipboard

Copied

Lightroom Classic requires OSX Sierra or High Sierra. Maybe you are on an older operating system.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 30, 2018 Apr 30, 2018

Copy link to clipboard

Copied

LATEST

Update to the 10.13.4

It will fix the problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines