• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

digital signature disappears after one person signs it

New Here ,
Oct 18, 2017 Oct 18, 2017

Copy link to clipboard

Copied

I Have a form that has 3-4 digital signatures and when the first person signs it, and send it to me the other spots where the other people Digitally sign are gone.

TOPICS
Security digital signatures and esignatures

Views

1.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2017 Oct 23, 2017

Copy link to clipboard

Copied

I think you can only digitally sign a document once. You can't apply multiple digital signature on one document.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 24, 2017 Oct 24, 2017

Copy link to clipboard

Copied

That's not true. A document can be signed by multiple people, assuming there are multiple signature fields in it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 07, 2018 May 07, 2018

Copy link to clipboard

Copied

Yes, you are right. It can be done, if we have sent the document to multiple people and we have placed multiple signature fields. But the question is how we can do this using Rest API, in my case when the first receiver signs the document and i check the status the system says its already signed but i have sent it for the signature of multiple people.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 08, 2018 May 08, 2018

Copy link to clipboard

Copied

What product are you using with a REST API?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2018 May 08, 2018

Copy link to clipboard

Copied

i have resolved it by replacing these lines (default code, javascript)

//Create recipient set info       

var recipientSetInfo = new agreementsModel.RecipientSetInfo();       

recipientSetInfo.setRecipientSetMemberInfos(recipientSetMemberInfos);       

recipientSetInfo.setRecipientSetRole(agreementsModel.RecipientSetInfo.RecipientSetRoleEnum.SIGNER);       

recipientSetInfo.setRecipientSetName("fjenning@adobe.com");      

var recipientSetInfos = [];       

recipientSetInfos.push(recipientSetInfo);       

with these,

//Create recipient set info  

            var recipientSetInfos = [];

            for (var i = 0; i < recipientSetMemberInfos.length; i++) {

                var recipientSetInfo = new agreementsModel.RecipientSetInfo();

                recipientSetInfo.setRecipientSetMemberInfos(recipientSetMemberInfos);

                recipientSetInfo.setPrivateMessage("Please sign the document " + (i + 1));

                recipientSetInfo.setRecipientSetRole(agreementsModel.RecipientSetInfo.RecipientSetRoleEnum.SIGNER);

                recipientSetInfo.setSigningOrder("SEQUENTIAL");

                recipientSetInfo.setRecipientSetName(" Recepients");

                recipientSetInfos.push(recipientSetInfo);

            }

Thanks, for your concern.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 08, 2018 May 08, 2018

Copy link to clipboard

Copied

LATEST

In future I recommend you use the Adobe Sign forum, this one does not have the experts you need, it is devoted to signing in Acrobat.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines