Lightroom 5 Fails/Drops Out When I Press Import

[xx49093027]

I'm Operating on: macOS High Sierra platform

The following is what I do/what happens:

• I open Lightroom 5 and click on “Import…”
• 'Lightroom quit unexpectedly' message appears and I cannot do anything

This happens each time now. It never use to happen so I don't know why its happening now?

I haven't had issues before, so I'm not sure what might be causing this issue.

I've been through to the Adobe technical helpdesk and they've reinstalled the application on numerous occasions via a direct link to my system but the same issue persists. It also doesn't accept my original product key code?

Can anyone advise? Thanks

[Akash Sharma]

Hi there,

Sorry that you're getting an error message "Lightroom quit unexpectedly" while importing images.

Lightroom 5 has not been designed for or tested on Mac OS High Sierra and might quit unexpectedly. We recommend you to check out our "system requirements"  article here: Older versions of Adobe Photoshop Lightroom (5, 4, 3, 2, 1) system requirements and run the application in the tested and recommended environment only.

Regards,

Akash

[ashb21599488]

I have the same problem.  Today after LR crashed a message came up from Adobe that there was a workaround and to "Click Here".

Unfortunately the "link" does not work........

Any thoughts?

Thank you.

Ash