Copy link to clipboard
Copied
Does anyone else have the problem of opening a scanned document (pdf) and only a thin strip of the image shows up on the screen? I tried resetting the scanner, didn't help. I went back to older versions of Photoshop and it opened fine there. Very weird and frustrating.
Copy link to clipboard
Copied
Does Acrobat Reader open the PDF better?
Copy link to clipboard
Copied
I have the exact same thing. I tried updating and reinstalling photoshop, didn't work. It opens fine in Acrobat and Indesign.
No clue what is causing this and there seems no info on how to fix it. Hope someone can help.
Copy link to clipboard
Copied
What file format, can you post meaningful screenshots, can you provide a file, …?
Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
https://forums.adobe.com/docs/DOC-7044
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html