Cannot sign-in to Creative Cloud

[ElisabettaLaMareada]

I just purchased Creative Cloud Photography plan  and installed it.

but I am unable to activate it.
When I launch Creative Cloud it says I have to sign-in, but then it gets stuck forever,

and does not show the sign-in form to fill in the Id and Password.
To fix the problem I tried the following:
- I uninstalled and re-installed  Creative Cloud

- I deleted the contents of: "C:\Users\Lizzy\AppData\Local\Adobe\OOBE"

- I restated my computer

but nothing helps.

How can I fix this problem and start working with LightRoom regularly?

Thanks, Lizzy

[kglad]

Re: Creative cloud: You've been signed out - impossible to log in

[ElisabettaLaMareada]

Thanks for your response.

I looked at this link, and it seems it worked for some people.

However, I am working with Windows.
Is there such a solution for Windows?

[kglad]

Adobe Creative Cloud signs you out or asks you to sign in repeatedly

[ElisabettaLaMareada]

As I wrote in the first message:

It asks me  to sign-in, but then it gets stuck forever,

and does not show the sign-in form to fill in the Id and Password.

You can see the the screen prints above

[kglad]

did you adjust your lan settings?

[ElisabettaLaMareada]

No
Did I have to do it?

[kglad]

did you read the link i posted in response to your previous message?

[ElisabettaLaMareada]

Oh, now I see what you meant.
Well, I've already checked LAN settings as one of my first attempts to fix the problem,
before I opened this post.
And my LAN settings are exactly the same as they should be, without having to do anything:

Trying to go back to the 1st link you sent to me:Re: Creative cloud: You've been signed out - impossible to log in

How can I do a similar procedure on Windows?

[kglad]

Adobe PCD folder and SLStore folders, https://helpx.adobe.com/creative-cloud/kb/configuration-error.html

SLCache,

Win 7/ Win 8:

32 bit: Program Files\Common Files\Adobe\SLCache\

64 bit: Program Files (x86)\Common Files\Adobe\SLCache\