I imported some Word documents into RH 7 which included some
general .jpg images and a screen shot taken in Snag It. When
printed output was created (doc & pdf formats), both the images
and the screen capture were a little distorted and did not print
out as clearly as in the original Word document. When I used the RH
Screen Capture utility to capture the images and the screen shot,
there was no distortion when printed. Is there a setting that can
be configured to prevent this distortion or idoes RH not play nice
when converting other file types?
I am not a SnagIt user so can't comment about it's specific
use, but there are users on these forums that can help. I am more
interested in what you don't say. Does the same distortion happen
inside the topics when viewed in the WYSIWYG? I would suspect that
the problem is related to the original data capture and the way it
has been added to the imported Word document. Can you provide us
with a little more information about the process that is
used?
The distortion was slightly visible in the JPG images in the
WYSIWYG but the SnagIt images looked fine. Both types were present
in the Word doc prior to importing and have always printed out fine
in Word. The images were not added after the import.
I know the original screen capture is fine. When I captured
the same screen in RoboScreenCapture, inserted it into my Word
document before importing - it printed out without any distortion.
SnagIt saves as a .png whereas the RH version saved it as a .gif. I
did resolve the JPG issue by saving those as GIFs. That's why I
thought maybe RH has a problem converting from one format to the
other.
I am not an expert in how the different image formats are
rendered but I've never had a problem with images of different
formats being distorted in RH unless they have been resized in some
way. Could this be the cause?
As I've said, I am noo expert on image formats so I will let
someone else come in here. I have never had any problem with
distorted images in RH provided they have not be resized after they
have been added to a topic. It may be a case of experimentation to
get the right combination.
I have just been doing some testing with SnagIt and in both
online help and printed output, the images captured with SnagIt
were as clear as the ones I had previously captured with
RoboScreenCapture.
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