Hi again
Please forgive me if I'm being too basic. According to the
forum software, this is your second post here. So I'm going to
assume you are totally new to Captivate.
Captivate records in different ways. Most often it records in
"Demonstration" mode. And in this mode, each change to the screen
caused by a click of the mouse, typing or whatever will result in a
screen capture. If you have speakers and sound enabled, you hear a
simulated camera shutter sound when the capture occurs.
For clicks and drags (Selecting across some text, dragging a
window from one place to another or dragging the thumb of a scroll
bar) Captivate generally records those sequences as a small Full
Motion Recording (FMR) clip. Typically those clips have a camcorder
icon on the slide in the Film strip to indicate full motion. You
are also able to simply advise Captivate you wish to record using
FMR by tapping the F9 key and tapping F10 when you are finished.
What you have described to me would seem to indicate
Captivate has shifted (or is attempting to shift) into FMR mode and
either can't complete the process or is otherwise failing. This
could be a bug you have discovered.
First off, I'd encourage you to report the issue via Adobe's
preferred channel. The Wish/Bug Report Form.
Click
here to view the WishForm/Bug Reporting Form
Secondly, you may wish to try recording normally, then just
before you perform the task that caused the issue earlier, tap the
F9 key to advise Captivate to begin FMR. Tap F10 when that one
segment is finished. See if your result is different.
Hopefully something here was helpful to you... Rick