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Video Driver

New Here ,
Apr 02, 2018 Apr 02, 2018

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my premiere was working a week ago, but for some reason now everytime i try to open it , it give me the message that it didnt find the video driver that can use it !

and i need to work on my projects, i tried to do the steps on the adobe , but nothing worked out, i really need help on it , thanks a lot .

( My drivers are all updated, )

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Adobe Employee ,
May 11, 2018 May 11, 2018

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Hi assessoriap70104034,

Are you clear of this issue yet? Let us know.

Thanks,
Kevin

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New Here ,
Aug 14, 2018 Aug 14, 2018

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I have this same issue - can you please help and advise?

Thanks,

Dina-Marie

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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LATEST

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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