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Premiere Pro crashing after Clip import

New Here ,
Apr 05, 2018 Apr 05, 2018

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I recently got this problem after updating to 2018. Every time I move a clip to the timeline, the program crashes or doesn't react anymore.
Don't know if I'm the only one or that it's just me?

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LEGEND ,
Apr 05, 2018 Apr 05, 2018

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We'll need more info to help.  Use the guide below.

How To Ask For Help

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New Here ,
Apr 09, 2018 Apr 09, 2018

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Are u running an MSI, razer blade, or dual GPU laptop? Or an GTX 1060 (notebook edition)? Because I've tested the same issue with April update. error report mentions something GPU related.

Running latest Nvidia drivers. Integrated graphics mode gives no crash but gives purple and green colors.

videos recorded from an iPhone 6s

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Adobe Employee ,
May 14, 2018 May 14, 2018

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Still having this trouble, LorenzoM? Let us know. More info would certainly help us diagnose the issue.

Thanks,

Kevin

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