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Video Playback problem

New Here ,
May 15, 2018 May 15, 2018

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When I go to playback a video it appears green. This happens for EVERY video i playback. The pictures don't appear green though. yeh.JPG

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correct answers 1 Correct answer

May 16, 2018 May 16, 2018

Hi kemi.99369165,

Seems to be a Graphics card or the display driver issue. Check if you have any update available for the display drivers.

As a workaround, try these steps: open your project, choose File > Project settings > General & select MPE Software Only mode under the video renderer.

Thanks,

Kulpreet Singh.

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Community Expert ,
May 15, 2018 May 15, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Community Expert ,
May 15, 2018 May 15, 2018

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Try resetting the preferences:

FAQ: How to reset preferences in Premiere Pro?

If that doesn't work, try resetting the Workspaces:

Reset a workspace

Reset the current workspace to return to its original, saved layout of panels.

  1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.

from here:

https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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May 16, 2018 May 16, 2018

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Hi kemi.99369165,

Seems to be a Graphics card or the display driver issue. Check if you have any update available for the display drivers.

As a workaround, try these steps: open your project, choose File > Project settings > General & select MPE Software Only mode under the video renderer.

Thanks,

Kulpreet Singh.

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Adobe Employee ,
May 31, 2018 May 31, 2018

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Hi kemi.99369165,

It seems like an issue with in-built Intel GPU driver. Please try the steps recommended in this thread: Green and Pink Video in Premiere Pro 12.0.1 (Build 69)

Let us know the status.

Thanks,

Vidya

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