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Liquify not working again: AIF internal exception and GPU Acceleration

Explorer ,
May 16, 2018 May 16, 2018

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Here we are again with the same bug:
When I try to use Liquify, it says "AIF internal exception" unless I untick the GPU acceleration. The problem is that without this acceleration I cannot use the new functions in Liquify (like face-awareness).

Do not flag as closed this thread after replies like "Update your drivers" or stuff like this, or "Disable GPU", because that's not a FIX, just some patch to use the basic functions.

Since I use PS for work, I already tried to do the basic stuff, that's why I need help.

If anyone has suggestion on how to fix this, it would be very appreciated.

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correct answers 1 Correct answer

Deleted User
May 16, 2018 May 16, 2018

No worries, I see that you have an onboard Intel GPU and a Nvidia GPU, Photoshop doesn't work well with dual GPU set-ups

Take a look at sections 7 & 8 of the link I posted above.

I noticed you also have 2 monitors are both monitors plugged into the Nvidia card, if not they should be

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Adobe
Guest
May 16, 2018 May 16, 2018

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Hi

I've been reading some of your replies in other threads relating to this issue but I can't find anywhere that you have provided your system specs, like OS version and GPU

Do you have a both a dedicated and onboard GPU's

Have you tried updating your drivers to the latest version.

Take a look here

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

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Explorer ,
May 16, 2018 May 16, 2018

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Hi Ged.
Here it is the system info, thanks.
And sorry for the angry posts, but it's kinda frustrating having so many problems without a solution yet (as I said in another post I have 3d object import problems because of some OpenGL issue, as well as some disabled functionalities with warp not working)

Adobe Photoshop Version: 19.1.4 20180507.r.325 2018/05/07: 1170750  x64

Number of Launches: 57

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.431

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 3500 MHz

Built-in memory: 32653 MB

Free memory: 17414 MB

Memory available to Photoshop: 29366 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

Display: 2

Display Bounds: top=0, left=-2560, bottom=1440, right=0

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=2

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=4096

glgpu[0].GLName="NVIDIA GeForce GTX 970"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="24.21.13.9731"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="GeForce GTX 970/PCIe/SSE2"

glgpu[0].GLRendererID=5058

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_5e0f3147a308ab3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_5e0f3147a308ab3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_5e0f3147a308ab3d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_desktop_ref4i.inf_amd64_5e0f3147a308ab3d\nvldumdx.dll"

glgpu[0].GLDriverDate="20180422000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 "

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1629

clgpu[0].CLName="Intel(R) HD Graphics 4600"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="20.19.15.4835"

clgpu[0].CLBandwidth=1.47498e+10

clgpu[0].CLCompute=183.494

glgpu[1].GLVersion="4.1"

glgpu[1].IsIntegratedGLGPU=1

glgpu[1].GLMemoryMB=2048

glgpu[1].GLName="Intel(R) HD Graphics 4600"

glgpu[1].GLVendor="NVIDIA Corporation"

glgpu[1].GLVendorID=32902

glgpu[1].GLDriverVersion="20.19.15.4835"

glgpu[1].GLRectTextureSize=16384

glgpu[1].GLRenderer="GeForce GTX 970/PCIe/SSE2"

glgpu[1].GLRendererID=1042

glgpu[1].HasGLNPOTSupport=1

glgpu[1].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

glgpu[1].GLDriverDate="20171016000000.000000-000"

glgpu[1].CanCompileProgramGLSL=1

glgpu[1].GLFrameBufferOK=1

glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=4096

clgpu[1].CLName="GeForce GTX 970"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="397.31"

clgpu[1].CLBandwidth=1.4514e+11

clgpu[1].CLCompute=1503.31

License Type: Subscription

Serial number: 96040480527323851653

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\Daddy\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  F:\, 1,82T, 1,38T free

  D:\, 3,64T, 964,9G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 

   ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342

   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0 

   AdobeOwl.dll   Adobe Owl   5.2.11 

   AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229

   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827 

   AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619

   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

   adobe_caps.dll   Adobe CAPS   10,0,0,6 

   AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342

   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6 

   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

   ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342

   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

   Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342

   BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342

   boost_date_time.dll   photoshopdva   11.1.0 

   boost_filesystem.dll   photoshopdva   11.1.0 

   boost_signals.dll   photoshopdva   11.1.0 

   boost_system.dll   photoshopdva   11.1.0 

   boost_threads.dll   photoshopdva   11.1.0 

   cg.dll   NVIDIA Cg Runtime   3.0.00007 

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007 

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342

   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0 

   dnssd.dll   Bonjour   3,0,0,2 

   dvaaudiodevice.dll   photoshopdva   11.1.0 

   dvacore.dll   photoshopdva   11.1.0 

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0 

   dvamarshal.dll   photoshopdva   11.1.0 

   dvamediatypes.dll   photoshopdva   11.1.0 

   dvametadata.dll   photoshopdva   11.1.0 

   dvametadataapi.dll   photoshopdva   11.1.0 

   dvametadataui.dll   photoshopdva   11.1.0 

   dvaplayer.dll   photoshopdva   11.1.0 

   dvatransport.dll   photoshopdva   11.1.0 

   dvaui.dll   photoshopdva   11.1.0 

   dvaunittesting.dll   photoshopdva   11.1.0 

   dynamiclink.dll   photoshopdva   11.1.0 

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526

   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

   igestep30.dll   IGES Reader   9.3.0.113 

   imslib.dll   IMSLib DLL   10.0.0.22 

   JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

   LogSession.dll   LogSession   7.4.1.109.46827 

   mediacoreif.dll   photoshopdva   11.1.0 

   MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396

   pdfsettings.dll   Adobe PDFSettings   1.04 

   Photoshop.dll   Adobe Photoshop CC 2018   19.1.4 

   Plugin.dll   Adobe Photoshop CC 2018   19.1.4 

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0 

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87 

   PSArt.dll   Adobe Photoshop CC 2018   19.1.4 

   PSCloud.dll                                                   1.0.0.1 

   PSViews.dll   Adobe Photoshop CC 2018   19.1.4 

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526

   SVGRE.dll   SVGRE   79.586793   79.586793

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0 

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118 

   TfFontMgr.dll   FontMgr   9.3.0.113 

   TfKernel.dll   Kernel   9.3.0.113 

   TFKGEOM.dll   Kernel Geom   9.3.0.113 

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 

   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0 

   WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473

   wu3d.dll   U3D Writer   9.3.0.113 

Required plug-ins:

   3D Studio 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Accented Edges 19.1.4 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 19.1.4 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 19.1.4 - from the file “Filter Gallery.8bf”

   Average 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Average.8bf”

   Bas Relief 19.1.4 - from the file “Filter Gallery.8bf”

   BMP 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 10.3 - from the file “Camera Raw.8bi”

   Camera Raw Filter 10.3 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 19.1.4 - from the file “Filter Gallery.8bf”

   Charcoal 19.1.4 - from the file “Filter Gallery.8bf”

   Chrome 19.1.4 - from the file “Filter Gallery.8bf”

   Cineon 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Cineon.8bi”

   Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Clouds.8bf”

   Collada 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Color Halftone 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 19.1.4 - from the file “Filter Gallery.8bf”

   CompuServe GIF 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Conté Crayon 19.1.4 - from the file “Filter Gallery.8bf”

   Craquelure 19.1.4 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 19.1.4 - from the file “Filter Gallery.8bf”

   Crystallize 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Cutout 19.1.4 - from the file “Filter Gallery.8bf”

   Dark Strokes 19.1.4 - from the file “Filter Gallery.8bf”

   De-Interlace 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Dicom 19.1.4 - from the file “Dicom.8bi”

   Difference Clouds 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Clouds.8bf”

   Diffuse Glow 19.1.4 - from the file “Filter Gallery.8bf”

   Displace 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 19.1.4 - from the file “Filter Gallery.8bf”

   Eazel Acquire 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “EazelAcquire.8ba”

   Entropy 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Export Color Lookup Tables 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Export3DLUT.8be”

   Extrude 19.1.4 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “FastCore.8bx”

   Fibers 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Film Grain 19.1.4 - from the file “Filter Gallery.8bf”

   Filter Gallery 19.1.4 - from the file “Filter Gallery.8bf”

   Flash 3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Fresco 19.1.4 - from the file “Filter Gallery.8bf”

   Glass 19.1.4 - from the file “Filter Gallery.8bf”

   Glowing Edges 19.1.4 - from the file “Filter Gallery.8bf”

   Google Earth 4 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Grain 19.1.4 - from the file “Filter Gallery.8bf”

   Graphic Pen 19.1.4 - from the file “Filter Gallery.8bf”

   Halftone Pattern 19.1.4 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 19.1.4 - from the file “HDRMergeUI.8bf”

   HSB/HSL 19.1.4 - from the file “Standard MultiPlugin.8bf”

   IFF Format 19.1.4 - from the file “Standard MultiPlugin.8bf”

   IGES 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Ink Outlines 19.1.4 - from the file “Filter Gallery.8bf”

   JPEG 2000 19.1.4 - from the file “JPEG2000.8bi”

   Kurtosis 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Lens Blur 19.1.4 - from the file “Lens Blur.8bf”

   Lens Correction 19.1.4 - from the file “Lens Correction.8bf”

   Lens Flare 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Liquify 19.1.4 - from the file “Liquify.8bf”

   Matlab Operation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “ChannelPort.8bf”

   Maximum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Mean 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Measurement Core 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MeasurementCore.8me”

   Median 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Mezzotint 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Minimum 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   MMXCore Routines 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MMXCore.8bx”

   Mosaic Tiles 19.1.4 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “MultiProcessor Support.8bx”

   Neon Glow 19.1.4 - from the file “Filter Gallery.8bf”

   Note Paper 19.1.4 - from the file “Filter Gallery.8bf”

   NTSC Colors 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “NTSC Colors.8bf”

   Ocean Ripple 19.1.4 - from the file “Filter Gallery.8bf”

   OpenEXR 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 19.1.4 - from the file “Filter Gallery.8bf”

   Palette Knife 19.1.4 - from the file “Filter Gallery.8bf”

   Patchwork 19.1.4 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 19.1.4 - from the file “Standard MultiPlugin.8bf”

   PCX 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “PCX.8bi”

   Photocopy 19.1.4 - from the file “Filter Gallery.8bf”

   Photoshop 3D Engine 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Photoshop3DEngine.8bi”

   Photoshop Touch 19.0 - from the file “PSDX.8bi”

   Picture Package Filter 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “ChannelPort.8bf”

   Pinch 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Pixar 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Pixar.8bi”

   Plaster 19.1.4 - from the file “Filter Gallery.8bf”

   Plastic Wrap 19.1.4 - from the file “Filter Gallery.8bf”

   PLY 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Pointillize 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “PBM.8bi”

   Poster Edges 19.1.4 - from the file “Filter Gallery.8bf”

   PRC 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Radial Blur 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Radiance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Radiance.8bi”

   Range 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Render Color Lookup Grid 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Export3DLUT.8be”

   Reticulation 19.1.4 - from the file “Filter Gallery.8bf”

   Ripple 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 19.1.4 - from the file “Filter Gallery.8bf”

   Save for Web 19.1.4 - from the file “Save for Web.8be”

   ScriptingSupport 19.1.4 - from the file “ScriptingSupport.8li”

   Shake Reduction 19.1.4 - from the file “Shake Reduction.8bf”

   Shear 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Skewness 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Smart Blur 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 19.1.4 - from the file “Filter Gallery.8bf”

   Solarize 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “Solarize.8bf”

   Spaces 19.1.4 - from the file “Spaces.8li”

   Spatter 19.1.4 - from the file “Filter Gallery.8bf”

   Spherize 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Sponge 19.1.4 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 19.1.4 - from the file “Filter Gallery.8bf”

   Stained Glass 19.1.4 - from the file “Filter Gallery.8bf”

   Stamp 19.1.4 - from the file “Filter Gallery.8bf”

   Standard Deviation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   STL 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Sumi-e 19.1.4 - from the file “Filter Gallery.8bf”

   Summation 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Targa 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Texturizer 19.1.4 - from the file “Filter Gallery.8bf”

   Tiles 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 19.1.4 - from the file “Filter Gallery.8bf”

   Twirl 19.1.4 - from the file “Standard MultiPlugin.8bf”

   U3D 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Underpainting 19.1.4 - from the file “Filter Gallery.8bf”

   Vanishing Point 19.1.4 - from the file “VanishingPoint.8bf”

   Variance 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   Water Paper 19.1.4 - from the file “Filter Gallery.8bf”

   Watercolor 19.1.4 - from the file “Filter Gallery.8bf”

   Wave 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “U3D.8bi”

   WIA Support 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “WIASupport.8li”

   Wind 19.1.4 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 19.1.4 (20180507.r.325 2018/05/07: 1170750) - from the file “WBMP.8bi”

   ZigZag 19.1.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

   Lazy Nezumi Pro 17.10.20.1526 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\MouseHookPro64.8li”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseStock.html”

   Libraries  2.13.141 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\index.html”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_13_141\purchaseTypekit.html”

   Start  2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67”

   Coolorus 2․5  2.5.12 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.moongorilla.coolorus2\index.html”

   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   New Document  2.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Brusherator Preview  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.kritskiy.previewrator\index.html”

   Brusherator  1.2.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.kritskiy.brusherator\index.html”

   Prisma Palette Beta 5  0.1.0 - from the file “C:\Users\Daddy\AppData\Roaming\Adobe\CEP\extensions\com.colourconstructor.prismapalette\html\index.html”

   Brusherator Plus  1.2.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.kritskiy.bt_a\index.html”

   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Guest
May 16, 2018 May 16, 2018

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No worries, I see that you have an onboard Intel GPU and a Nvidia GPU, Photoshop doesn't work well with dual GPU set-ups

Take a look at sections 7 & 8 of the link I posted above.

I noticed you also have 2 monitors are both monitors plugged into the Nvidia card, if not they should be

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Community Expert ,
May 16, 2018 May 16, 2018

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Hi
as per the other thread - the conflicting GPUs will cause issues with functions that use the GPU , including Liquify, Puppet Warp and 3D.

Dave

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Explorer ,
May 16, 2018 May 16, 2018

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Ok, this is weird and I don't know how it worked, but it did.
After changing my setup from 3 to 2 monitors, it looks like for some error my PC assigned my integrated GPU to my Cintiq, or maybe Nvidia had troubles working with my tablet. I uninstalled the Nvidia GPU drivers completely and unplugged HDMI port cables, then reinstalled Nvidia Drivers, switched off and pluged back HDMI. After restarting and updating Windows 10 all is working.

I don't know if it was a software problem related to HDMI ports somehow, Nvidia, or...Maybe it's been some kind of black magic?

Thanks for the assistance tho.

The solution for my problem could be useful for all multiple monitor users (Wacom Tablets count): be sure to have your dedicated GPU assigned to both your monitors!

Thanks Ged Traynor​ and davescm

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May 16, 2018 May 16, 2018

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You're welcome, see a little info goes a long way

Glad you got the sorted

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New Here ,
Sep 06, 2018 Sep 06, 2018

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Hello Ged & davescm,


I have the same problem. I'm trying to work on my Macbook Pro with a single onboard Intel GPU. I'm not able to do the above mentioned workaround of switching off the GPU since Photoshop crashes instantly after I try to open the liquify screen. The laptop is up to date, and I need liquify on a daily basis to work.

Can you please help me solve this recurring issue?

Thanks!
- Zoli

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Community Expert ,
Sep 06, 2018 Sep 06, 2018

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Hi

Can you please go to Photoshop Help > System Info   then click Copy and paste the info here. It may help us to see what is stopping the function on your PC

Dave

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New Here ,
Sep 06, 2018 Sep 06, 2018

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Thanks Dave for your quick reply!

Here's the info:

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588  x64

Number of Launches: 65

Operating System: Mac OS 10.13.6

System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2200 MHz

Built-in memory: 16384 MB

Free memory: 9167 MB

Memory available to Photoshop: 13699 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

High DPI Monitor

Display Bounds: top=0, left=0, bottom=1050, right=1680

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Normal

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1536

glgpu[0].GLName="Intel Iris Pro OpenGL Engine"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel Iris Pro OpenGL Engine"

glgpu[0].GLRendererID=16925954

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (May 24 2018 20:07:03)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1536

clgpu[0].CLName="Iris Pro"

clgpu[0].CLVendor="Intel"

clgpu[0].CLVendorID=16925952

clgpu[0].CLDriverVersion="1.2(Jun 25 2018 19:28:16)"

clgpu[0].CLBandwidth=4.7513e+10

clgpu[0].CLCompute=219.889

nativegpu[0].NativeName="Intel Iris Pro Graphics"

License Type: Subscription

Serial number: 94070215954322508749

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 233,6G, 128,2G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-Ins/

Installed components:

   dvametadata.framework   dvametadata   11.1.0.0  

   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   AdobeCrashReporter.framework   AdobeCrashReporter   7.6.0  

   boost_system.framework   boost_system   11.1.0.0  

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeACE.framework   AdobeACE   2.20.02.39705   79.589342

   AdobeOwl.framework   AdobeOwl   5.2.11  

   mediacoreif.framework   mediacoreif   11.1.0.0  

   manta.framework   manta   2.0.00.1   1.

   dvaunittesting.framework   dvaunittesting   11.1.0.0  

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   k2.framework   k2   1  

   AIDE.framework   AIDE   1.5.0.36540   79.574279

   dynamiclink.framework   dynamiclink   11.1.0.0  

   dvametadataUI.framework   dvametadataUI   11.1.0.0  

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   AdobeExtendScript.framework   AdobeExtendScript   4.5.8.1   81.1150526

   boost_filesystem.framework   boost_filesystem   11.1.0.0  

   AdobeBIB.framework   AdobeBIB   1.2.03.39705   79.589342

   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451

   AdobeLinguistic.framework      22175  

   dvaplayer.framework   dvaplayer   11.1.0.0  

   PlugPlugOwl.framework   PlugPlugOwl   8.5.0.87  

   AdobeAGM.framework   AdobeAGM   4.30.87.39705   79.589342

   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.588619

   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411

   dvacore.framework   dvacore   11.1.0.0  

   AdobePIP.framework   AdobePIP   7.4.1.109.46827  

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   dvatransport.framework   dvatransport   11.1.0.0  

   Cg.framework   NVIDIA Cg     

   boost_signals.framework   boost_signals   11.1.0.0  

   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298

   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0  

   LogSession.framework   LogSession   7.4.1.109.46827  

   PlugPlugExternalObject.framework      8.5.0.87  

   AdobeScCore.framework   AdobeScCore   4.5.8.1   81.1150526

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907

   dvametadataapi.framework   dvametadataapi   11.1.0.0  

   CITThreading.framework        

   WRServices.framework        

   amtlib.framework   amtlib   10.0.0.221  

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39705   79.589342

   boost_threads.framework   boost_threads   11.1.0.0  

   aif.framework   aif   6.0.00.1   1.

   AdobeCoolType.framework   AdobeCoolType   5.17.00.39705   79.589342

   dvamediatypes.framework   dvamediatypes   11.1.0.0  

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146

   boost_date_time.framework   boost_date_time   11.1.0.0  

   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

   dvaui.framework   dvaui   11.1.0.0  

   ahclient.framework   ahclient   3.0.0.6  

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   dvamarshal.framework   dvamarshal   11.1.0.0  

Required plug-ins:

   3D Studio 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Accented Edges 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 19.1.6, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Average 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “Average.plugin”

   Bas Relief 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   BMP 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Camera Raw 10.5 (1001), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 10.5 (1001), Copyright © 2018 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Charcoal 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Chrome 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Cineon 19.1.6  © 2002-2018 Adobe. All rights reserved. - from the file “Cineon.plugin”

   Clouds 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Collada DAE 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Color Halftone 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Colored Pencil 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   CompuServe GIF 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Conté Crayon 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Craquelure 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 19.1.6  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Crosshatch 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crystallize 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Cutout 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Dark Strokes 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   De-Interlace 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dicom 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “dicom.plugin”

   Difference Clouds 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Diffuse Glow 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Displace 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dry Brush 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Eazel Acquire 19.1.6  © 2007-2018 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”

   Entropy 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Export Color Lookup Tables 19.1.6  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Extrude 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   FastCore Routines 19.1.6  © 1990-2018 Adobe. All rights reserved. - from the file “FastCore.plugin”

   Fibers 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Film Grain 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Filter Gallery 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Flash 3D 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Fresco 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glass 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glowing Edges 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Grain 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Graphic Pen 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halftone Pattern 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 19.1.6  © 2018 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”

   HDRMergeUI 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”

   HSB/HSL 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IFF Format 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IGES 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Ink Outlines 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   JPEG 2000 19.1.6  © 2001-2018 Adobe. All rights reserved. - from the file “JPEG2000.plugin”

   Kurtosis 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Lens Blur 19.1.6, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Blur.plugin”

   Lens Correction 19.1.6, © 2002-2018 Adobe. All rights reserved. - from the file “Lens Correct.plugin”

   Lens Flare 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Liquify 19.1.6, © 2001-2018 Adobe. All rights reserved. - from the file “Liquify.plugin”

   Matlab Operation 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Maximum 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mean 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Measurement Core 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”

   Median 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mezzotint 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Minimum 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   MMXCore Routines 19.1.6  © 1990-2018 Adobe. All rights reserved. - from the file “MMXCore.plugin”

   Mosaic Tiles 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Multiprocessor Support 19.1.6  © 1990-2018 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”

   Neon Glow 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Note Paper 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   NTSC Colors 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”

   Ocean Ripple 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   OpenEXR 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Paint Daubs 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Palette Knife 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Patchwork 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Paths to Illustrator 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   PCX 19.1.6  © 1989-2018 Adobe. All rights reserved. - from the file “PCX.plugin”

   Photocopy 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch ©2013-2018 Adobe. All rights reserved. - from the file “PSDX.plugin”

   Picture Package Filter 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Pinch 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Pixar 19.1.6  © 1989-2018 Adobe. All rights reserved. - from the file “Pixar.plugin”

   Plaster 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Plastic Wrap 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PLY 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Pointillize 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 19.1.6  © 1989-2018 Adobe. All rights reserved. - from the file “PBM.plugin”

   Poster Edges 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   PRC 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Radial Blur 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Radiance 19.1.6  © 2003-2018 Adobe. All rights reserved. - from the file “Radiance.plugin”

   Range 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Render Color Lookup Grid 19.1.6  © 2012-2018 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Reticulation 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Ripple 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Rough Pastels 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Save for Web 19.1.6, © 1999-2018 Adobe. All rights reserved. - from the file “Save for Web.plugin”

   ScriptingSupport 19.1.6, © 2002-2018 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”

   Shake Reduction 19.1.6, © 2014-2018 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”

   Shear 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Skewness 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Smart Blur 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Smudge Stick 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Solarize 19.1.6  © 1993-2018 Adobe. All rights reserved. - from the file “Solarize.plugin”

   Spaces 19.1.6, © 2015-2018 Adobe. All rights reserved. - from the file “Spaces.plugin”

   Spatter 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Spherize 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Sponge 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Sprayed Strokes 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stained Glass 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stamp 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Standard Deviation 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   STL 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Sumi-e 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Summation 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Targa 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Texturizer 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Tiles 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   U3D 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Underpainting 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Water Paper 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 19.1.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 19.1.6  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”

   Wind 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 19.1.6  © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 19.1.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_15_144/purchaseStock.html”

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_15_144/index.html”

   New Document  2.2.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.2.1/fnft.html?v=2.2.1.30”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_15_144/purchaseTypekit.html”

   Start  2.2.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.2.1/index.html?v=2.2.1.67”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Export As  3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

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Community Expert ,
Sep 06, 2018 Sep 06, 2018

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Hi

I don't see any obvious issues in that info. Has Liquify ever worked for you and if it stopped was any change made to Photoshop or your PC at that point?

Dave

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New Here ,
Sep 07, 2018 Sep 07, 2018

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Hi Dave,


Liquify never really worked for me on the laptop. If recall correctly the workaround of switching off the GPU acceleration worked rapsodically, but now Photoshop crashes if I turn off the GPU, but if I leave the GPU turned on it gives me the error message. However on my Windows 10 PC it works flawlessly. I don't install any 3rd party plug-ins.

Screen Shot 2018-09-07 at 11.24.27.png

Take care,
Zoli

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Community Expert ,
May 16, 2018 May 16, 2018

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Hi

a. Updating GPU drivers is not a just a workaround . GPU drivers are updated frequently for the gaming world and unfortunately do frequently introduce bugs. That is why checking the manufacturer site for a recent driver (or sometimes trying an older GPU driver) can resolve the issue.

b. Try resetting preferences. The preference file in Photoshop contains more than just the user preferences. It is written every time Photoshop closes and, if there is a crash, can become corrupt leading to various errors and behaviours.

c. If still no joy, go to Help>System info - click copy and paste the info here. It may give us a clue as to why you are having such issues on your particular system

Dave

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