Can't cancel Adobe Stock plan!!

[博樹工15494808]

Having the same problem here.
Hiroki

[Sheena Kaul · Accepted solution]

Branching into a new discussion

Hi Hiroki,

I understand that you're unable to cancel the Stock subscription plan from your account management portal.

I did check your account and there seems to be a billing issue with the plan because of which it is in a suspended state and not giving you the option.

I request you to Contact Customer Care to resolve this issue.

Regards,

Sheena

[sandyc95928402]

I CAN'T CANCEL MY ACCOUNT. I HAVE BEEN TRYING TO FOR WEEKS AND IT DOESN'T GIVE ME THE OPTION TO CANCEL. THIS IS ACTUALLY INSANE. HOW DO I STOP MY ACCOUNT AND BEING CHARGED MONEY I DON'T HAVE FOR THIS.

THERE'S NO UK NUMBER OR EMAIL OR LIVE CHAT. WHAT IS HAPPENING HERE!!!!!!

[twaritar3263062]

Hi Sandy,

Please see the thread: Re: cancelling my subscription for more information.

Regards

Twarita