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Having the same problem here.
Hiroki
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Hi Hiroki,
I understand that you're unable to cancel the Stock subscription plan from your account management portal.
I did check your account and there seems to be a billing issue with the plan because of which it is in a suspended state and not giving you the option.
I request you to Contact Customer Care to resolve this issue.
Regards,
Sheena
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Branching into a new discussion
Hi Hiroki,
I understand that you're unable to cancel the Stock subscription plan from your account management portal.
I did check your account and there seems to be a billing issue with the plan because of which it is in a suspended state and not giving you the option.
I request you to Contact Customer Care to resolve this issue.
Regards,
Sheena
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I CAN'T CANCEL MY ACCOUNT. I HAVE BEEN TRYING TO FOR WEEKS AND IT DOESN'T GIVE ME THE OPTION TO CANCEL. THIS IS ACTUALLY INSANE. HOW DO I STOP MY ACCOUNT AND BEING CHARGED MONEY I DON'T HAVE FOR THIS.
THERE'S NO UK NUMBER OR EMAIL OR LIVE CHAT. WHAT IS HAPPENING HERE!!!!!!
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