what to do when delivery specs are outdated

[getho]

I'm on windows; they are requesting quicktime file in photo jpeg (or prores).  Even after installing quicktime, this is not available in premiere.

Is there a way to get it, should I just give em quicktime with cineform codec, or should I have a good old winge at them?

edit: and actually what would be the best cross-format delivery method? 

[Jim_Simon]

what would be the best cross-format delivery method?

DNx in the MXF wrapper.

[Kevin-Monahan · Accepted solution]

Hi Getho,

More than likely, you're hitting the following: Dropped support for Quicktime 7 era formats and codecs

You can import these clips in an earlier version of Premiere Pro or Media Encoder as 32-bit formats are still supported for import there. Then export these from there, which will transcode the files to a 64-bit version of the QuickTime codec. You can then import and  work with these files in the current version of the application.

Sorry for the frustration.

Thanks,

Kevin