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So I just opened my premiere pro cc 2018 a while ago and suddenly there is no audio and the playback will repeat on the same frame within 1 second.
I tried reinstalling it but still I will get the same problem.
Please help, Thank you.
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Hi yanyan13,
Sorry for the trouble but we need more information to help you with this issue.
FAQ: What information should I provide when asking a question on this forum?
You can also try cleaning the Media Cache and let us know if that helps.
Thanks,
Kulpreet Singh
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Cleaning the media cache didn't help. I will send a video regarding this
matter.
On Thu, 24 May 2018 at 7:52 PM kulpreet singh <forums_noreply@adobe.com>
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Even on the startup the sample video is lagging.
On Thu, 24 May 2018 at 8:05 PM Bryan Batrina <batrinabryan13@gmail.com>
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On Thu, 24 May 2018 at 10:41 PM Bryan Batrina <batrinabryan13@gmail.com>