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NO AUDIO AND THE PLAYBACK IS GLITCHY

New Here ,
May 24, 2018 May 24, 2018

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So I just opened my premiere pro cc 2018 a while ago and suddenly there is no audio and the playback will repeat on the same frame within 1 second.

I tried reinstalling it but still I will get the same problem.

Please help, Thank you.

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May 24, 2018 May 24, 2018

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Hi yanyan13,

Sorry for the trouble but we need more information to help you with this issue.

FAQ: What information should I provide when asking a question on this forum?

You can also try cleaning the Media Cache and let us know if that helps.

Thanks,

Kulpreet Singh

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New Here ,
May 24, 2018 May 24, 2018

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Cleaning the media cache didn't help. I will send a video regarding this

matter.

On Thu, 24 May 2018 at 7:52 PM kulpreet singh <forums_noreply@adobe.com>

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New Here ,
May 24, 2018 May 24, 2018

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Even on the startup the sample video is lagging.

On Thu, 24 May 2018 at 8:05 PM Bryan Batrina <batrinabryan13@gmail.com>

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New Here ,
May 24, 2018 May 24, 2018

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On Thu, 24 May 2018 at 10:41 PM Bryan Batrina <batrinabryan13@gmail.com>

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