Offline files -Importer Reported A Generic Error

[brendand3147718]

Hi,

I have a project I've been working on and today opened Premiere and noticed that all of my imported files have been marked as Offline, although their location has not changed or anything else involved with the project. I thought to relink the media, but when I do it says unable to due to "Importer Reported A Generic Error'.

[Jim_Simon]

Try Step 2h below first.  If no joy, try 2i.

Unofficial Premiere Pro Troubleshooting Guide

[brendand3147718]

Thanks Jim. Looks like neither of those options fixed it. When I got to select the footage I only get an error message "the importer reported a generic error'.

[Jim_Simon]

OK.  Use the link below as a guide to post up the specifics of your situation.

How To Ask For Help