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Certain Images Cannot Be Dragged Into A Document

Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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I have found that Photoshop will no longer let me drag certain images into a document. I get an error "Could not place because the source rectangle is empty". I have attached an image that triggers this error in CC 2018 (I've tested on 3 machines). Does anyone else get this error, is it a bug?

test_image.png

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correct answers 1 Correct answer

Community Expert , Jan 10, 2018 Jan 10, 2018
What do you mean? Change the resolution of the source document or the image I'm dragging in?

Of the image you place.

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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Change the resolution (without Resampling).

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Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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What do you mean? Change the resolution of the source document or the image I'm dragging in? I can open the image within Photoshop and then copy/paste it into the original document but that is quite tedious.

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Community Expert ,
Jan 10, 2018 Jan 10, 2018

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What do you mean? Change the resolution of the source document or the image I'm dragging in?

Of the image you place.

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Community Beginner ,
Jan 10, 2018 Jan 10, 2018

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ah that worked! I don't know how I managed to make the resolution such an odd value; I exported the image from After Effects. Thanks

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New Here ,
May 26, 2018 May 26, 2018

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Thank you! I've been searching for a solution-- people are talking about PS permissions-- resetting PS all kinds of crap-- this makes SO much sense!!

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Community Beginner ,
Jun 04, 2019 Jun 04, 2019

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Same for "Place" issues... my resolution was weird... like 30000x30000 inches by 1 pixel for supposed 1920x1080 (72dpi) footage. Changed the resolution to 1920x1080 - 72 dpi... try placing and... Voilà! It works. I guess it's time to make a batch to convert all footage to appropriate resolution.

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