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"updates..." is grayed out in Mac version of Lightroom 6.0

New Here ,
May 27, 2018 May 27, 2018

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I bought the perpetual, non-monthly fee version of Lightroom 6.0. I downloaded directly from Adobe. I simultaneously downloaded the PC and Mac version. The PC version updates just fine. I simply go to Help>Updates.... and it downloaded the 6.14 update without issue.

The Mac version, on the other hand, "updates..." is grayed out and non-selectabe. So I downloaded the standalone install patch directly from Adobe (Download Photoshop Lightroom ) but the .dmg file only creates an error message "Updates could not be installed".

Screen Shot 2018-05-27 at 5.45.41 PM.png

Can someone please help me figure out why the Mac update is being so difficult?

Thanks,

Tim

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LEGEND ,
May 27, 2018 May 27, 2018

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Please state the version NUMBER of your MAC operating system.

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New Here ,
May 27, 2018 May 27, 2018

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HighSiera 10.13.4

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Community Expert ,
May 27, 2018 May 27, 2018

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Did you install the LR 6.0 initial application?

This has to be successfully installed before you can run the install patch.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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New Here ,
May 27, 2018 May 27, 2018

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DdeGannes  wrote

Did you install the LR 6.0 initial application?

This has to be successfully installed before you can run the install patch.

By initial application, are you referring to the 727 mb MacOS "Application Installers" at middle of this page just above "Updates" (Download Photoshop Lightroom​).

If so, yes, I installed that and it ran just fine. When I try to run the Lightroom 6.14 482 mb patch just below that is when I get the error message.

Tim

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