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Unable to create image buffer error - please help

Community Beginner ,
May 25, 2018 May 25, 2018

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While editing I keep getting an error saying "unable to create image buffer" shortly followed by the program freezing or crashing.

I'm editing .mov files imported via the media browser shot on a Canon t5. I faced the same problem when editing MXF files from a Canon XF100 a few weeks ago.

I've been trying to solve this problem for weeks to no avail. The only workaround I have is to edit quickly in sessions and save frequently before the program freezes again.

system 1.JPG

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correct answers 1 Correct answer

May 28, 2018 May 28, 2018

Locking this thread as a duplicate. Please refer to this thread: Please help: "unable to create image buffer" error

-Kulpreet Singh

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Community Expert ,
May 26, 2018 May 26, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Community Beginner ,
May 27, 2018 May 27, 2018

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May 28, 2018 May 28, 2018

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Locking this thread as a duplicate. Please refer to this thread: Please help: "unable to create image buffer" error

-Kulpreet Singh

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