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Subscription cancellation

New Here ,
May 27, 2018 May 27, 2018

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Hello,

My question is: how can i get my money back from Adobe Stock 10 pictures. Today I have payed for it but I didn't want to. Though i cancelled it but i didn't get my refund. Last mounth it was a free trial (I suppose) due to my Creative Cloud subscription. But now i payed full price and i don't need it. Do i get my refund? Thank you!

Philipp Dogaru

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Adobe Employee , May 29, 2018 May 29, 2018

Hi there,

Sorry for the trouble it has caused to you.

I checked your account and noticed that the Adobe Stock subscription has been cancelled. For refund related requests, kindly contact our support team Support FAQ: How can I contact Adobe for support?

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you face any trouble, feel free to update this thread so that we can furthe

...

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Community Expert ,
May 27, 2018 May 27, 2018

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Employee ,
May 29, 2018 May 29, 2018

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Hi there,

Sorry for the trouble it has caused to you.

I checked your account and noticed that the Adobe Stock subscription has been cancelled. For refund related requests, kindly contact our support team Support FAQ: How can I contact Adobe for support?

In case you are unable to reach our support team through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

If you face any trouble, feel free to update this thread so that we can further assist you.

Regards,

Twarita

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