Premiere Pro isn't opening on my laptop.

Report · May 31, 2018

My Premier Pro CC 2017 is not opening at all. What seems to be the problem? Please help.

Report · May 31, 2018

Hi rheae73296407,

Sorry for the issue. Is there an error message while launching?

What are your system specs(OS, RAM, GPU, CPU)? Is it a 32bit or 64bit OS?

Is there a reason for using Premiere Pro CC 2017 version, as the latest version is Premiere Pro CC(12.1.1)?

Thanks,

Vidya

Report · May 31, 2018

When you ask a question you need to provide some basic information

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

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