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Glitching in playback/export (with Video) V12.1.1 HELP!

New Here ,
May 01, 2018 May 01, 2018

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Hi all,

I have been trying to figure out how to remove this glitch for a week now. Being fairly incompetent at troubleshooting, it could be something very simple. I hope it is.

Running on a MacBook Pro (High Sierra) and editing off a hard drive. I shoot on a Canon DSLR. Note: It is ONLY videos from this particular camera that glitch. And it is also ONLY on this computer that videos from said camera glitch.

But I'm at a loss.

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Adobe Employee ,
May 31, 2018 May 31, 2018

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Hi Grim Badger,

Sorry for the trouble. What is the frame rate of the footage? Please check the media info using: MediaInfo - Download

and then check the frame rate in Premiere Pro as well.

What is the exact model number of the camera?

Also, if possible, install a previous version of Premiere Pro & check the issue. Steps: Install previous version of your Creative Cloud app

Thanks,

Vidya

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New Here ,
Oct 07, 2020 Oct 07, 2020

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Hi I'm having literally the same exact issue. And it only occurs on my pc... the same footage on a different computer on the same version of Pr doesn't have this problem. I'm using a Canon 90d.

 

Let me know if you ever found the solution 

 

Thanks

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