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I licensed a stock photo
# 175179422
The extension at the end is .ai
My apple computer cannot open -
I have never had a problem opening photos
before. Please help?
Debbie,
Since you do not need an Ai file, I have 1 image license to your account so that you can use it against a different image.
Hope this helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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[moved from Adobe Creative Cloud to Adobe Stock]
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Hi Debbie,
Sorry to hear that.
I have downloaded the same image( 175179422) at my end and when I opened it using Illustrator CC, it works fine.
Regards,
Twarita
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Hi there,
Thank you for your response.
I didn't see where it said illustrator (ai...I get it now).
Is there a way to cancel that order? I am not planning on
ordering Illustrator at this time.
Thank you
On Fri, Jun 1, 2018 at 1:00 PM twaritar3263062 <forums_noreply@adobe.com>
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Debbie,
Since you do not need an Ai file, I have 1 image license to your account so that you can use it against a different image.
Hope this helps!
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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Thank you
“Be a voice, not an echo”
Sent from my iPhone
Please forgive all spelling errors!
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You are welcome!