Copy link to clipboard
Copied
Need some help quick!
Every time I try to save the project, Premiere sucks out an insane amount of memory which then causes the program to freeze up.
Just recently updated to Version 12.1.1 (Build 10)
Running an:
iMac Retina 5K
4 Ghz Intel Core i7
MacOS High Sierra
Is there any sort of update to fix this bug? Or a runaround?!
Copy link to clipboard
Copied
Hi Jon,
Create a new project and import the old one into this new one.
Hope this helps.
//Vinay
Copy link to clipboard
Copied
Thanks Vinay. I am trying to import the project but getting the spinning ball of death on certain files. This is a LARGE project.
If for some reason that does not work, do you have any other suggestions?
Copy link to clipboard
Copied
Hi Jon,
What is the location of this project, Media Files, scratch disk?
//Vinay
Copy link to clipboard
Copied
The project is on a 12TB hard drive with all the media located there.
Copy link to clipboard
Copied
Also been trying to use the Media Browser but not sure if it is stuck or just needs quite a bit of time to load?
Copy link to clipboard
Copied
Is this a network drive or something or you are on a restricted domain?
Copy link to clipboard
Copied
I don't believe so. I was able to copy a few folders over, but the big ones just seem to load forever...with the spinning ball of death.
Copy link to clipboard
Copied
I am noticing that even trying to load the Media Browser project is giving me a VERY HIGH memory use
Copy link to clipboard
Copied
Ok, just remove the network cable and check if it helps in loading the project. If yes, save that copy of the project with a new name and work on this new project.
//Vinay
Copy link to clipboard
Copied
I am not using a network cable.
Copy link to clipboard
Copied
Oh Sorry, it means internet cable.
Copy link to clipboard
Copied
No worries. I am on Wi-Fi. So, just unplug the internet completely?
Copy link to clipboard
Copied
Yes, please.
Also, If this didn't resolve then send me the project file only. I will PM you the details.
//Vinay
Copy link to clipboard
Copied
Did this ever get resolved? I'm having the same issue.