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I want to cancel it too but it seems impossible!
The link provided is for non-subscription. I assume this one would be more appropriate: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services
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Hi Esthers,
As you are trying to cancel the subscription, please refer the steps mentioned here Return or exchange a non-subscription product.
If you experience any issue with the cancellation, then I would suggest contacting support.
Open this link Contact Customer Care and sign-in with your Adobe ID and password.
The select the Account issues tab from the option provided.
Hope the information helps,
Regards,
Meenakshi
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The link provided is for non-subscription. I assume this one would be more appropriate: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services
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Beware!!! I signed up for monthly payments to an annual subscription and Adobe tried to make me pay £100 cancellation fee after using the software for jsut one month. They do not make it clear AT ALL when you sign up that there will be a cancellation fee nor as to how much it would be. No other software subscription does this. It's absolutely absurd. The first person I spoke to about this had exactly the same experience with Adobe. Sort this out Adobe - you can't rope people into a year's worth of monthly payments with just a couple of clicks. It costs you absolutely nothing to cancel someone's subscription - it's a vertiable scam!
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did you cancel within the free trial period?
when you subscribed did you select the plan with the lower monthly cost (that has a one year obligation) instead of selecting the monthly plan that costs more per month but allows you to cancel at any time?
did you contact adobe support?
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[MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS]