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How do I add a background color to a field?

New Here ,
Jun 05, 2018 Jun 05, 2018

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The fill color selection box a has red slash through it, and it will not accept any color I select.

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General troubleshooting

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Community Expert ,
Jun 06, 2018 Jun 06, 2018

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What happens when you select a color? Do you use a Mac?

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New Here ,
Jun 06, 2018 Jun 06, 2018

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Yes -- I'm using a mac.  When I select a color then close the selection box, the red slash is still in the color selection box (it doesn't recognize the color selection I make).

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Community Expert ,
Jun 06, 2018 Jun 06, 2018

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Can be a bug.

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Community Expert ,
Jun 06, 2018 Jun 06, 2018

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Make sure that you uncheck the "Transparent" checkbox:

2018-06-06_08-40-56.png

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New Here ,
Jun 06, 2018 Jun 06, 2018

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I don't have that option in my pop up menu.  I've attache a screen shot of both the colors pop up menus and the text field properties appearance menu.  Note in the appearance menu, the border color and fill color slashed; and the line thickness and line style options are both shaded and unavailable.

Screen Shot 2018-06-06 at 11.19.43 AM.pngScreen Shot 2018-06-06 at 11.18.16 AM.png

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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Is it all fields, or just this one?

Does it work in another document?

And (I hesitate to ask), is your field selected?

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Adobe Employee ,
Aug 13, 2018 Aug 13, 2018

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Hi Douglasb,

Could you let us know dot version of Acrobat installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

Also, try rebooting the machine once and check if that resolves the issue.

Let us know if you need any help.

Shivam

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