Acrobat Pro DC Advanced Search crashing (StackHash_f1a3)

[onlinee5801838]

Seems to occur soon after clicking on one of the search results.

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Acrobat.exe

  Application Version:    15.16.20039.54196

  Application Timestamp:    5728a758

  Fault Module Name:    StackHash_f1a3

  Fault Module Version:    6.1.7601.24094

  Fault Module Timestamp:    5abedfcd

  Exception Code:    c0000374

  Exception Offset:    000ce9fb

  OS Version:    6.1.7601.2.1.0.256.48

  Locale ID:    3081

  Additional Information 1:    f1a3

  Additional Information 2:    f1a37b16ca1208762a0b8aa6cab1b014

  Additional Information 3:    491b

  Additional Information 4:    491bf36471b9991aef7b9c9cc09ecca7

[onlinee5801838]

Further info: turning off 'Enable Fast Find' in Preferences -> Search fixes this issue, however Purge Cache Contents does not.

[Adorobat]

Hi Onlinee,

Sorry for the delayed response.

Are you still facing this issue? If yes, please try updating Acrobat to the latest patch using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. You may also download updates from here: Adobe - Adobe Reader : For Windows

Let us know how it goes.

Shivam

[axelt88053346]

Same Problem here with the same solution: turning off fast find.