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RH7 Book Level Issues

Explorer ,
Feb 23, 2009 Feb 23, 2009

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When building a new project in RH7 we noticed that certain topics that are down about 3 - 4 book levels are not displaying. When accessing the project we are seeing Page can not be displayed instead of seeing the topic

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Community Expert ,
Feb 23, 2009 Feb 23, 2009

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Maybe the whole path including file names is too long? This can happen especially if the local project is stored in My Projects within My Documents.

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LEGEND ,
Feb 23, 2009 Feb 23, 2009

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Are we talking CHM files here and is it just certain topics or all topics? If it is all topics, it sounds like you have the CHM on a network drive. Move it off and all will be fine.

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Explorer ,
Feb 23, 2009 Feb 23, 2009

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This is not happening to all topics, it's not been consistent at all, however we have some book levels that are a longer path name than ones we are receving errors on.

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Community Expert ,
Feb 23, 2009 Feb 23, 2009

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Try renaming the CPD and then reopening the project. Generate again.

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Explorer ,
Feb 23, 2009 Feb 23, 2009

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Sorry for the ignorance but can you please explain to me what you mean when you say CPD?

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LEGEND ,
Feb 23, 2009 Feb 23, 2009

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Are these pages remote topics? Have you got all the CHMs in the same location?

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Community Expert ,
Feb 23, 2009 Feb 23, 2009

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Look at the project root folder in Windows Explorer and you will see a file with the extension CPD. Make sure RH is closed before you rename it.

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Explorer ,
Feb 23, 2009 Feb 23, 2009

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Thank you I will try this and let you know if this corrects the issue

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