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Lightroom shows only grey screen instead of my photos

Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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Screen Shot 2018-06-11 at 12.27.11 PM.png

Please help! This is how my library and develop panel look. Everything is gone and i'm unable to edit or do anything. I had updated lightroom and did a few other small suggestions i read like deleting smart preview files and changing the graphic settings. If you know what it could be please help, thank you!!

Moderator: Moved To Lightroom Classic CC — The desktop-focused app forum

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Community Expert ,
Jun 11, 2018 Jun 11, 2018

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Do you have tried to deactivate the GPU support?

Adobe Lightroom GPU Troubleshooting and FAQ

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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yes i tried that and restarted and it didn't change

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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i even uninstalled lightroom and reinstalled it and it still acts the same. it also says "error while changing module"

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Community Expert ,
Jun 11, 2018 Jun 11, 2018

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Take a look here:

Troubleshooting guide for errors that can occur when you change modules in Lightroom

When you did a reinstallation of Lightroom do you tried a clean installation?

If not then follow the steps below:

Backup your catalog, templates etc.

Deinstall Lightroom and all other Adobe software

Run the Adobe Cleaner Tool

Install the Creative Cloud app

Install Lightroom

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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thank you for your help. i did all of this and it still comes up blank...

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Community Expert ,
Jun 11, 2018 Jun 11, 2018

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Which hardware and which operating system do you use?

Do you have resetted the Lightroom preferences?

Do you have install the latest version of the graphic card driver?

If no, try the newest, if yes try an older one. 

At the moment I don't have any further ideas.

On thing that you can try is to go back to an older version of Lightroom, like 7.2/7.3

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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