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Why am I seeing a white screen instead of my topics.

Explorer ,
Feb 25, 2009 Feb 25, 2009

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I must have done something this morning to cause RoboHelp to turn against me. I was attempting to add an image to a phrase. I wanted to display the topic and see how it looked and worked. Blank screen is all I get. I checked other topics and I get the same blank white screen. Where, what, how, why?

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Deleted User
Feb 25, 2009 Feb 25, 2009
don't panic - this happens occasionally. Close out of RH and go back in, and you should be all set. The blank screen of doom used to happen much more often in older versions, but once in a great while, it will still happen to me in RH7.

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Guest
Feb 25, 2009 Feb 25, 2009

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don't panic - this happens occasionally. Close out of RH and go back in, and you should be all set. The blank screen of doom used to happen much more often in older versions, but once in a great while, it will still happen to me in RH7.

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Explorer ,
Feb 25, 2009 Feb 25, 2009

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Thank goodness! All I could think was "tell me this isn't happening" and thats a nice way of saying it. (It is Ash Wednesday after all). I thought I must have tripped a switch when I was adding the image and RoboHelp was making me pay dearly for my sins. I had contemplated closing RoboHelp but I feared I might only make matters worse. Thanks for the Help.

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LEGEND ,
Feb 25, 2009 Feb 25, 2009

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Hi there

This is something that happens from time to time in RoboHelp. I'm not sure if it's a memory leak with the application or what.

Usually closing RoboHelp and restarting clears it up for a while.

Cheers... Rick

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LEGEND ,
Feb 25, 2009 Feb 25, 2009

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LOL, sorry about that. Didn't see you there!

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