help! my presets have disappeared ant won't reimport

[alixlune]

I got tempted by pretty presets and bought a lot of them, but only a few will reimport after the upgrade, I don't want to have lost all of the others, I haven't had any message about them converting to another format, I don't know what to do. thank you for helping.

[AxelMatt]

Take a look here:

https://lightroomkillertips.com/managing-develop-presets-7-3-update-classic/

[alixlune]

thank you i read the article but i have'nt had a message about my presets converting to xmp. i dont know how to reimport them. i get an error message saying the file format isn't being recognised.

[Ian Lyons]

The link that Axel provide relates to Lightroom Classic 7.3x, which given your comment "i get an error message saying the file format isn't being recognised" would suggest you're using an earlier version. Best you go to Help > System Info and see what version of Lightroom you're actually using.

[alixlune]

Hi I'm using Lightroom classic 7.3.1 as below :

Lightroom Classic version: 7.3.1 [ 1167660 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.14393

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.7 GHz

Built-in memory: 12286.4 MB

Real memory available to Lightroom: 12286.4 MB

Real memory used by Lightroom: 1048.8 MB (8.5%)

Virtual memory used by Lightroom: 1182.9 MB

GDI objects count: 791

USER objects count: 3466

Process handles count: 3985

Memory cache size: 18.4MB

Internal Camera Raw revision: 933

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 389MB / 6143MB (6%)

Camera Raw real memory: 395MB / 12286MB (3%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1680x1050

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

OpenGL: AMD Radeon HD 5500 Series

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 3.3.13399 Core Profile Context 15.201.1151.1008

Renderer: AMD Radeon HD 5500 Series

LanguageVersion: 4.40

Total Video Memory: 1011 MB

Thank you for trying to help me.