Acrobat Pro DC cc 2018 not opening PDF's

[arweatherly]

Acrobat Pro DC cc 2018 for Mac (macOS High Sierra, 2.9 GHz Intel Core i7, 16 GB RAM, 2 TB hard drive) will not open any documents. I created a PDF in Indesign cc 2018, when trying to open the pdf the Acrobat Pro DC application launches but does not fully open the program or the PDF. Acrobat Pro DC will not fully open or even attempt to open any pdf's. All other Adobe Programs (Id, Ps, Ai, Ae, Pr, Lr, etc) work perfectly. The attached image is a screenshot of the final result.

Troubleshoot by (Nothing worked😞

1. Restarted the program.
2. Opened the Program then went to "File > open."
3. Double clicked the PDF to open it from Finder.
4. Right Clicked the PDF "Open with > Adobe Acrobat"
5. Restarted the computer
6. Reset the PRAM
7. Uninstalled Adobe Pro DC and reinstalled.

Can you please tell me how to resolve this issue.

[Test Screen Name · Accepted solution]

AFTER attempting to open a file and seeing this screen, try Window > Tile > Horizontal.

[Juan_Colilla]

Thanks! Had the same problem!

[jerryi50884668]

Why the heck can Adobe not get their bloody program to open pdf files by clicking on open with Adobe??

[Test Screen Name]

So do you have the same problem (Mac OS, Acrobat launches, file not shown, Acrobat app appears, no error messages)?

[jerryi50884668]

failed to connect to dde server is always the message

[Test Screen Name]

So, you aren't on a Mac, and do get an error message. Doesn't sound like the same problem.

[jerryi50884668]

same problem as what?  When I try to open a pdf on my windows 10, I get the message failed to connect to dde server!

[Test Screen Name]

The same problem as you implied you had by adding to this discussion, which starts "Acrobat Pro DC cc 2018 for Mac (macOS High Sierra, 2.9 GHz Intel Core i7, 16 GB RAM, 2 TB hard drive) will not open any documents."

If you add to a post people assume your symptoms are the same, so you aren't likely to get such useful help as you might.

[jerryi50884668]

i do not know how it started with mac because the stupid system checked with my login what I had, which is windows 10 pro dc!  See how stupid adobe is?

[Test Screen Name]

This is the "Acrobat General Troubleshooting" forum, used by both Mac and Windows users.