Adobe Acrobat 9 Pro - Menu Missing - Mac - Nothing Works

[tatianam19053837]

Hello tribe,

I have an old version of Adobe Creative Suite 5 that includes Acrobat 9 Pro. I recently purchased a new Mac, installed the software, and what used to work fine on my previous laptop, now doesn't so on new one, re: just Adobe Acrobat 9 Pro. 

The problem:

• ALL the menu bars are ghosted (File, Edit, View, etc. I can't do anything. I use the program a lot to "combine PDF files into 1 doc, can't do it now)
• I try to open PDF documents by selecting "open with Adobe Acrobat Pro - nothing happens

Solutions tried, no luck:

• Pressing “Shift,” “Command” and “M” keys at the same time to bring up menu - nothing happens
• Uninstalling and re-installing - seems like it doesn't allow me to uninstall using the folder "uninstall command

Mac Specs if it helps:

• macOS Sierra

I attached a screenshot of what I see on the menu bar - just the "acrobat" name (It also shows the contents of the Acrobat folder)

What gives? HELP! Thanks.

[Test Screen Name]

I think expecting Acrobat 9 to work on Sierra or later is very optimistic. When you get a new Mac, you can expect to need to buy many new apps - it's part of the joy of Mac !

[Test Screen Name]

You'll notice too that it doesn't say just Acrobat on the menu bar. You are running a different app called Acrobat Uninstaller.

[jane-e]

What happens if you double-click the Acrobat Pro icon in a Finder Window?

(Don't do it in the Uninstaller Window!)

[jane-e]

tatianam19053837  wrote

Solutions tried, no luck:

• Pressing “Shift,” “Command” and “M” keys at the same time to bring up menu - nothing happens

Also, if you do get Acrobat launched, F9 is the shortcut to hide and show the menu.