Only half of my presets showed up.

[mamameezy]

I just update my Lightroom CC to the 7.3 patch and all my presets disappeared.

I unchecked the "store presets with this library" tab and only 1/3 of my presets showed up.

They are all still listed in the Develop Presets folder, but they won't show up in my module.

[Akash Sharma]

Hi mamameezy,

Sorry that Lightroom Classic 7.3 didn't converted your presets to XMP and hence some of the presets are missing.

We are investigating this problem and our Engineering team is tracking it here: Lightroom Classic: Develop Presets did not all convert to new format in 7.3 | Photoshop Family Custo...

Please add your vote to the above discussion and follow it to get updates. You may share your findings about the problem as well, it will definitely help us diagnose the issue.

Thanks,

Akash

[donnag99077604]

I never had "store presets with catalog" checked since I use multiple catalogs.  Only about half of my presets showed up in the conversion also.  Just thought I'd let you know that the error is happening regardless of the checkbox!

[Akash Sharma]

Hi donnag99077604,

Could you please take a llok at the workaround mentioned in the article Not all presets are converted to the new format after upgrading and let us know if that helps.

Thanks,

Akash

[Akash Sharma]

This issue should be resolved in Lightroom 7.3.1 that went live today.

Please update Lightroom Classic CC to 7.3.1, click "Update" in the Creative Cloud desktop application next to Lightroom Classic CC. See Update Creative Cloud apps

Feel free to share your feedback with us.

Regards,

Akash

[alixlune]

HI Akash, I have the same problem, my presets have disappeared and I can't reimport most of them, I had no message regarding them being turned into xmp, but I'm told it's the wrong file format when I try to reimport them. I have the latest Lightroom classic version. 7.3.1. thank you

[Akash Sharma]

We've released an update for Lightroom CC 1.4(June 2018 update) including a fix for this problem.

Please update Lightroom to the latest version. See Keeping Lightroom Up-to-Date

Here's what new in the 7.4 update release: New features summary for the October 2017 and later releases of Lightroom Classic CC

Let us know if the update resolves the problem for you and share your feedback with us.

Regards,

Akash