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I am a newbie to this forum.
I have the same problem described in this thread and I would like to get the fix for function SwitchURL() in template_csh\whcsh_home.htm. This post says "4 lines (code attached) are to be removed from function SwitchURL() "; but I don't see where the code is attached.
Can you help me?
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hmmm...I searched too for this information on Peter's site and couldn't find it. Has it been removed?
Is this the same issue I asked in this post:
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Jgaf
It is not the same issue.
See www.grainge.org for RoboHelp and Authoring tips
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Tony Y
Download the file from Item 1 in Using RH8 on my site. You can use that or compare the files.
See www.grainge.org for RoboHelp and Authoring tips
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Thanks Peter.
I replaced whcsh_home.htm with your version and then I re-generated/re-published my help files. IE7 works fine. IE8, not so much. With IE8, I am able to open help twice, but not three times.
This is all pretty strange. I have version 8.0.2.208, so I would have expected that my template_csh would have had a version of whcsh_home.htm that was at least as current at yours. The modified date on your file is 3/1/2009 12.32 PM. All of the other files in my template_csh have a modified date of 12/14/2008 3:42 PM. Does that seem strange to you?
Also, do you know if Adobe has a fix for the problem with IE8?
Tony
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The file will have been moved from PC to PC so I wouldn't worry about the date.
See Calling WebHelp Using URLs on my site. There is information there about a change that may be needed but not sure without running through it again if it is relevant.
See www.grainge.org for RoboHelp and Authoring tips
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(I know this might be asking a lot but...) Do you have the code from this post? I did not see an attachment and I could not find it on Peter's site.
Thanks!
Amanda
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See Using RH8 Item 1.
After downloading, do the following. I will be adding that to my site shortly.
Derek Price found this file did not work and made the following changes.
Lines 193 and 194 were commented out by prefixing them with double forward slashes
// var curWnd = null;
// curWnd = window.open("about:blank",sNewName,strOpt);
Line 195 was amended from
goNewWnd=window.open(sURL,sNewName);
to
goNewWnd=window.open(sURL,sNewName,strOpt);
Thanks to Derek for testing with IE6, 7, & 8, and FF 3.6 and for sharing his changes.
See www.grainge.org for RoboHelp and Authoring tips
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This worked for us (your file and Derek's update)- Thank you for the quick response!
Amanda
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So, Peter has taken care of the issue for you?
He does seem pretty responsive.
Cheers,
Dave Richards
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We are having this problem using IE8 even after updating my whcsh_home file with the one you suggested. It is preventing us from moving foward with releasing a new version of software at the moment.
Here is what we have found:
Setting the debugger on the page with the error shows this is the line with the error:
curWnd = window.open("about:blank",sNewName,strOpt);
We are falling into the following code:
if(gbIE5)
{
var curWnd = null;
curWnd = window.open("about:blank",sNewName,strOpt);
goNewWnd=window.open(sURL,sNewName);
}
else
{
gsURL = sURL; // IE4 had hard time to handle bookmark.
goNewWnd=window.open("about:blank",sNewName,strOpt);
}
setTimeout("postWindowOpen();",100);
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