Photoshop CC crashes when opened

[tipw9789094]

Hi,

I just installed Photoshop CC and it opens then immediately crashes.  I've used it before without problems on this pc but now it won't continue running.  I just renewed my monthly subscription.  I uninstalled, rebooted, reinstalled with no success.

Any ideas?

Thanks,

Tip

[kglad]

reset your preferences -  https://forums.adobe.com/thread/375776

[moved from Downloading, Installing, Setting Up to Adobe Creative Cloud]

[tipw9789094]

I deleted all of the Adobe .psp files with no luck.  I'll try the graphics driver update.  Its a pretty new computer and I've run CS on it before.

[Peru Bob]

If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

[tipw9789094]

No luck updating drivers.  I also uninstalled PS CC and removing preferences, reinstalled it and no difference.  Frustrating to say the least.

[Peru Bob · Accepted solution]

Did you try older drivers?

Did you use the Cleaner Tool before reinstalling?

Use the Creative Cloud Cleaner Tool to solve installation problems

[tipw9789094]

Don't ask me why but I uninstalled and reinstalled it again and now it works!  Thanks all.

T

[Peru Bob]

Whatever works ...