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Erreur E-ADEPT-USER-UNKNOWN sur le serveur d'activation

New Here ,
Nov 04, 2017 Nov 04, 2017

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Hello,

A few months ago,I have bought a Kobo Aura One for my wife. To allow me the possibility of buying E-Books on multipled E-books shops, I have installed ADE. Everything worked fine.

Yesterday, I bought a second Kobo Aura One for myself. There were no problems to load the E-Books that I already had in my Kobo Account, as this doen't involve ADE.

But when I asked ADE to autorise this second Kobo Aura one, I got the error message E-ADEPT-USER-UNKNOWN.

Thank you to everybody who could help.

Fredi

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Guide ,
Jun 27, 2018 Jun 27, 2018

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Hi,

I think that you authorized the books with a different Adobe ID than the one used on the first Kobo.

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