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2 days ago I uploaded a book to blurb, now it is no longer in my collections. I can not find it

New Here ,
Jun 28, 2018 Jun 28, 2018

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So, I uploaded my book to Blurb 2 days ago. Yesterday, after previewing the book, I realized I wanted to add one more photo and a couple more captions. I went back to Lightroom, it is no longer in my collections. I picked the photos, added them into the collection, pushed the create a book tab and labeled it.  I have 3 other books I had done previously and they are there. This one is not. Where could it have gone? Any help would be appreciated.  It is 76 pages, over 200 photos and captions, I can not do this again!

Any idea how to actually contact customer support?  Very disappointing that I have spent hours trying to recover the book in Lightroom and can not actually find a person to discuss this with. Thank you for any help.

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correct answers 1 Correct answer

LEGEND , Jun 28, 2018 Jun 28, 2018

Glad to hear you found the cause! Your post was not entered as a 'Question' so no 'Correct Answer' entry. I've changed it to a 'Question' and you can now mark a reply as the 'Correct Answer.'

If you're no longer using the previous LR version you can uninstall it. The new LR Classic catalog file cannot be opened in the previous version. I suggest making a backup of the old version's catalog file just in case you have an issue with LR Classic and need to recover something from the previous version.

...

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LEGEND ,
Jun 28, 2018 Jun 28, 2018

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Do you use more than one LR Catalog file or perhaps inadvertently created a new catalog when creating this new book? In LR go to menu File> Open Recent and open all of the catalogs showing there. What exact version of LR are you using (Help> About...)?

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New Here ,
Jun 28, 2018 Jun 28, 2018

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THANK YOU! For some reason it was opening up the previous version (before it was called Classic CC) and when I opened it up from the Creative Cloud symbol from the top of the screen, it opened up the correct version and it was there in the Collections!!  THANK YOU

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New Here ,
Jun 28, 2018 Jun 28, 2018

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Where am i supposed to click Correct?

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LEGEND ,
Jun 28, 2018 Jun 28, 2018

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Glad to hear you found the cause! Your post was not entered as a 'Question' so no 'Correct Answer' entry. I've changed it to a 'Question' and you can now mark a reply as the 'Correct Answer.'

If you're no longer using the previous LR version you can uninstall it. The new LR Classic catalog file cannot be opened in the previous version. I suggest making a backup of the old version's catalog file just in case you have an issue with LR Classic and need to recover something from the previous version. Just a safety precaution.

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Community Expert ,
Jun 28, 2018 Jun 28, 2018

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A book is technically nothing more than a collection of images, displayed in the book module. Is it possible that you simply forgot to save this as a new book collection?

-- Johan W. Elzenga

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New Here ,
Jun 28, 2018 Jun 28, 2018

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THANK YOU for your reply!  I did have it saved under the collections, but it was saved under a different version that I did not know about.

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