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I have an extensive catalog that includes images that are located on 4 internal HDD of my computer. After upgrading to 7.4, Lightroom does not see any images on my D: drive. The images are still there (multiple 10's of thousands). My catalog shows the directory structure but shows no images in any of the directories on this one drive. The other three drives are still in my catalog and working as expected.
When I select one of the smaller directories and click synchronize, Lightroom does not proceed to the import images step. It stays in "counting" - even for a directory that has 5 images in it.
Since I had nothing to lose, I apparently fixed it in the following manner:
1) Closed Lightroom, and using explorer, I renamed "D:\photographs" to be "D:\New Photographs"
2) Restarted Lightroom
3) Now got question marks in the folder icon of "photographs" folder, as expected
4) Removed D:\Data and all the other folders by right clicking each one and selecting "remove"
5) now my D: structure had just the photographs folder with question marks
6) Then right clicked on the "photographs" directory and sel
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Windows 10. Disk drive D: has 1.5TB free
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I've seen reports about Lightroom showing folders but suddenly not the images where database corruption was the cause. Do you have a catalog backup you can try?
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My backup is a couple months old and missing about 15,000 images that I added after that. If I have to go back there I will, but I was hoping that there was an elegant solution out there. As I said, it was working fine the day before the update was installed, I installed the update, then the next time I looked in Lightroom for that drive I noted the issue.
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vonmayr wrote
My backup is a couple months old and missing about 15,000 images that I added after that. If I have to go back there I will, but I was hoping that there was an elegant solution out there. As I said, it was working fine the day before the update was installed, I installed the update, then the next time I looked in Lightroom for that drive I noted the issue.
Yeah. The definition of a problem is that something doesn't work like it worked before... Maybe the update had something to do with it, maybe it's just coincidence. That is why regular backups are so important. A months old backup is no backup at all.
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That is a fact. Laziness. Still looking for a better answer than removing that drive from the catalog and rebuilding.
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I would first try the following: Use menu 'File - Optimize Catalog'. If you are very lucky, then that solves the problem. Then make sure you make backups from now on.
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Trying that now.
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Nope
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Well, then I’m afraid you’re out of luck. You could try if removing the disk and then importing it helps, or you need to start from that last backup. Whatever is less work, I suppose.
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Since the catalog issue affects only one drive, what's the best way to use the backup for just the D: drive and leave the others alone?
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Simplest way is to load a backup catalog and then export the images in the D drive (just select everything in there) as a new catalog (don't include the images) and import that catalog into the existing main catalog.
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https://forums.adobe.com/people/Jao+vdL wrote
Simplest way is to load a backup catalog and then export the images in the D drive (just select everything in there) as a new catalog (don't include the images) and import that catalog into the existing main catalog.
It might be a bit difficult to export the images on the D drive as a new catalog if the problem is that those images are not seen anymore...
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Presumably they are still available in a backup
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OK, assuming that they are in that backup in the first place, and are not newer images,
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And then the problem remains that the main catalog might be corrupted...
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Yes but it is the only way to try to restore JUST the images on D: to the
main catalog. Didn't mean to imply it would be a panacea just if this is
what you want to attempt as asked above this is the way to do it.
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I agree, but the problem is the main catalog. It's questionable if restoring the D: drive images to this catalog is a solution, especially for the longer term. That catalog might be corrupt, so even if restoring seems to do the trick, it may be just a matter of time before the problems begin again.
What the OP might consider is the following: First, open the main catalog, select all the images that it does see, and export them as a new catalog. That will be your new main catalog from now on. Then, if the D: drive images are still missing, try to get these from a backup catalog.
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Just out of curiosity, maybe we can eliminate or confirm a potential problem cause.
If you click on "All Photographs" and then use the Filter Bar in Lightroom to search for one of these files on the D: drive, by file name, can you find the file in Lightroom that way?
It seems to me that a corrupted catalog might be the cause of this, but it also might be a new bug in the software. Neither situation really helps the original poster, but the implications are vastly different; a bug in the software implies that the catalog is not corrupted.
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@dj_page- when I click on "all photographs, all the images in the D: drive appear normally (no indications of missing, etc). When I search for a specific image on D: by selecting "all photographs" and then in the library filter "text" field typing in a file name, with and without wild cards, the image shows up as expected. I tried developing, exporting, editing meta data on that image, all worked normally.
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Okay, since you found the photos, right-click on one of them and select Go to Folder in Library. Then on the left hand side, in the Folder panel, the folder that Lightroom thinks they should be in ought to be highlighted (you may have to scroll up or down to find the highlighted folder).
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I do that and it takes me to the folder in the library which still says that there are no files in it.
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vonmayr wrote
I do that and it takes me to the folder in the library which still says that there are no files in it.
So part of Lightroom reads the database and can find the folder that the photos are in, but another part of Lightroom reads the database and finds zero photos in the folder. Sounds like a bug to me.
Just out of curiosity, can you tell me the exact path and name of this folder on the D: drive?
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D:\Photographs\Dogs\Paradox Dals\~Our Dals\Turbo